San Antonio International Airport

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Address: 9800 Airport Blvd, San Antonio, TX 78216, USA

Phone: (210) 207-3433

Website

State: Texas

City: San Antonio

Zip Code: 78216

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Reviews

Very efficient airport. It was my first time visiting & love the flow of it. Rental car area is fantastic. I can see they are doing a lot of renovation which will make the facility even better. Can’t wait to visit the beautiful City of San Antonio again!

 7 years ago (11-02-2018)

The more they do, the worse it gets...I have been flying I to SA airport regularly for the past 4 years and infrequently before that...the terminal itself is simple and well laid out however the parking is absolutely atrocious...It's a maze of long and short term parking buildings, elevators down, across a tunnel, escalators up and then find your terminal...the design is practically criminal with few signs to point you in the right direction...additionally, due to the terminal being of the smaller size, airplanes are stored in a sort of parking area if they are not needed right after landing and later towed from the parking area to the terminal...well this morning, while being towed from the parking area, one of the Delta employees somehow activated the emergency exit slide on our flight and now the entire, every seat booked, flight from San Antonio to Atlanta is stranded...even the captain of the flight announced to all the passengers that there is no way to know when the flight may actually leave, then the customer service number was announced over head...after speaking with the Delta customer service rep (who English was a second language for) we now have a new flight at the end of the day and will get to our destination 11 hours later than planned...I am grateful that my wife and I will get to our destination on the same day as we were originally scheduled.

Delta's service and comfort has been in decline for the latter half of 2017 and after a year of dealing with the construction around the SA airport I would have expected more...

Bottom line...do not fly out of San Antonio airport...decent enough to fly into, but why even bother do that if you can't get out of it...it sucks but just drive to Austin or Houston and fly out of there...even if I had wasted time driving I would have still made it to my destination faster.

 7 years ago (30-12-2017)

Small but nicely maintained airport. You have counters at the entrance for web check-in passengers and kiosk for others for collecting boarding passes and baggage tags to make the process speedy. However Security checks takes bit time. You have gift shops and hotels after security checks. All place is neatly maintained too.

 7 years ago (25-01-2018)

I was picking up some family members in the pick up area. The security/policeman was rude and said he was going to give me a citation if I did not move. The people I was picking up where about 15ft away. So I go around again to get them. Then he threatened me with a class b ticket because he said I left to fast. My tires never squeaked nor spin. Worse security I have ever dealt with anywhere.

 7 years ago (21-02-2018)

I have a comment/complaint about attempting to use car rental companies.
  I was a senior travelling on 30 Jan 2018 and needed to rent a car. Had lots of luggage, but was forced to manhandle 2 suitcases and 2 carry-ins up 2 escalators to get to car rental. No elevators?? No moving ramps?? I saw 3 older women at the same time with the same issue. Something should be done to improve this unsafe situatuon for older or infirm customers.
 Beautiful airport overall. Returning the car, I found elevators that took me back to ticketing

Thank you

 7 years ago (03-02-2018)

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