San José City Hall

Reviews, get directions and contact details for San José City Hall

About

The official City of San José Facebook page was created to inform residents, and other fans of San José, about the latest news, activities, programs, projects and events happening in the City.

Address: 200 E Santa Clara St, San Jose, CA 95113, USA

Phone: (408) 535-3500

Website

vog.acesojnas@ecivresremotsuc

State: California

City: San Jose

Zip Code: 95113

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

I'm giving one star because I was able to do what I went there to do. No stars for customer service. The problem was that one of the windows that was open did not have a sign stating it was closed. There was no one there to assist so I waited a few minutes, I saw this older man by the name of Bill looking at me but still he remained seated, he didn't say a word and after a minute or two he got up and went over to a different window that I was not at. After that he still remained silent, he could have notified me about that person that was sitting there at the window I was at not returning. Instead he chose to stand two windows down and keep looking at me as I smiled at him just waiting to be assisted. Another associate of his told him to call me to his window he still remained silent. So I walked to his window myself (2 windows down.) I didn't go where Bill was standing because I assumed it was a different cashier department especially when Bill was looking at me and not calling me to his window. I think he assumed the window I was at had a sign stating it was closed. So I believe he wanted to make me feel stupid and wait for nothing because he assume there was a closed sign after I told him there was no sign stating next window. In my opinion he was very unpleasant to deal with and very unprofessional. I think he should retire or look for a different department he enjoys. I was polite and patiently waiting, I was given attitude when I pointed out he was standing there the whole time and that he couldn't instruct me to come over because the window I was at was  closed. All he said after I confronted him about that was, "yea" . Which I found surprisingly unprofessional and giving attitude for no good reason. I called to complain later and spoke with a female named April in the business tax department and she said she would advise the appropriate person of this complaint. I hope she did and didn't decide to cover for her associate bill if that's even his real name.

 7 years ago (08-05-2018)

San Jose city hall is the worst service. They are there to take our money and other residents .. this is the money hungry city.  No customer service or whatever .. we were fine for things we did not do at our house. If we can go to court and sue this organization for their corruption, I would. Maybe it was the corruption from above like the mayor and descending from there.. worst ever ..

 7 years ago (31-03-2018)

This place is OK to visit. My grandparents use to visit City Hall. The amenities of this building is good. City hall is a good place to visit with friends.

 7 years ago (15-03-2018)

The Sonic Runway at City Hall is a fun light installation. Light and sound are paired and run thru the tunnel. 
They are trying to revive the area.

 8 years ago (05-12-2017)

The city is down.. Not a nice place to visit.. Bad traffic.. I do not know they collect so many taxes,, where they spent all of them.. I could not find safe parking for motor coach... In hole san jose city area.. And I called 4 different departments to get information,, all of them have terrible attitude plus all the answers are same.. We do not have information about bus parking...worst city I ever been visited 

 8 years ago (14-02-2017)

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San José City Hall

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