Sara's Nail & Spa

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Address: 2500 E Beltline Ave SE, Grand Rapids, MI 49546, USA

Phone: (616) 285-5501

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State: Michigan

Zip Code: 49546

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Reviews

I love how close they are to my home, the wide variety of colors and great atmosphere. There has never had an issue with the technicians but the quality is severely lacking. I've had a full set and a fill in the last month and a half. THREE nails had issues before the fill, 1 lifted and 2 came off entirely.  After the fill the same nails that were replaced, lifted! I repaired them as well as my thumb with super glue yesterday! Another nail came off today. I work behind a desk so there is no way it could be from that.

 8 years ago (02-09-2017)

This is a great place for a  walk in visit. The ceilings are high, and the atmosphere is calm. It was my first visit in today - I got a shellac manicure and it looks pretty shabby around the cuticles. The technician I worked with cut one of the nails much shorter than the rest. We will see how long it lasts! 

Regardless, still a good experience

 8 years ago (06-08-2017)

The MOTHER (the old lady who sits upfront) IS RUDE AND RACIST! Sara's Nails needs to remove her from the establishment she is unprofessional and very racist..I have been a client with Thu (one of the sweetest nail techs there) for over 2years and the mother is rude to  black women who comes in there but if a white woman comes in she is so polite and helpful. And this past Saturday was the last straw for me I set an appointment for an 11am fill in and polish via a phone call which she confirmed but when I arrived she said hello to a white woman and gave her an estimated time in a kind manner but then looked at me and rudely said "What do you need?" so I said "Hello to you too!" And she repeated "What do you need?" in an even ruder tone, so I told her "I have an appointment at 11am with Thu that you confirmed over the phone on Wednesday " and she said "You don't have an appointment and I will not honor that appointment time because you didn't call so have a seat there will be a 45min wait" 

Now tell me this woman is beyond disrespectful! All money is the same color and in a professional setting you need to check your racial attitude at the door before dealing with all walks of life. And because I am beyond fed up with her I will be pressing the fact and will let it be known in the local market. It is 2017 RACISM SHOULD NOT BE ACCEPTED OR TOLERATED! 
This is just the beginning so please be ready to impacted by this stand against racism....and if anyone would like to be of any assistance in this stand against Sara's nails please feel free to contact me!

 8 years ago (14-08-2017)

Everyone at the salon was very nie. They listened great to exactly what I wanted, however the quality I am disappointed with. None of my tips were even and within 5 days my nails started falling off. Not sure if I would recommend.

 8 years ago (17-07-2017)

Signed in, picked my color, was told she was ready for me and then she promptly disappeared for over half an hour..I left... never again will i go there.. which is a shame... poor customer service.. though they are nice people..

 8 years ago (19-07-2017)

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Reviews, get directions and contact details for Sara's Nail & Spa

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