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Reviews, get directions and contact details for Sears Auto Center

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Welcome to your local Sears Auto Center in Concord, NH. We have all the essentials whether it’s automotive repairs and maintenance, new tires, batteries or if you have a question about how to protect your vehicle. With over 600 locations, and most open 7 days a week, we specialize in keeping your car in good condition, before anything goes wrong. Walk-in, call or schedule an appointment online at searsauto.com.
At Sears Auto Center every visit starts with a complimentary multi-point inspection, performed by expert ASE-certified technicians. Our free check includes a visual inspection of your battery, battery cables, air filter, belts, hoses, fluids, tires, exterior lights and wiper blades. Brakes, steering and suspension system and drive axles checks performed upon request. We have the latest technology for routine maintenance services and to troubleshoot any issue that may arise along with a nationwide warranty service for your convenience.

Address: 270 Loudon Rd, Concord, NH 03301, USA
Phone: (603) 229-0195
State: New Hampshire
Zip Code: 03301


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 6:00 PM
Sunday: 10:00 AM – 5:00 PM

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Reviews
We brought our 2006 F-250 pickup in for an inspection at Sears Auto in Concord, NH. The truck was in excellent shape and had just passed a NH inspection in Keene just four months prior. Sears failed it due to a "leaky exhaust and looseness on both connectivity tie rods". Knowing that it just passed inspection four months ago and had less than 1,000 miles put on it since then, we decided to take it to another place to get it inspected. We went to VIP Tire and Service in Tilton, NH and didn't tell them anything when we dropped it off to be inspected. A little over an hour later and VIP called to tell us that it was all set to go and looked great with no issues. When we confronted the Sears Auto manager about this he was extremely rude and said that Sears Auto "inspects things right". Sure seems like they're trying to rip people off. Be wary if you think you're vehicle is okay and they say something is wrong with it. They also charge $50 per inspection which is the highest around.
8 years ago (18-09-2017)
Don't bring your car there. Brought my vehicle there to diagnose a problem. They couldn't figure it out and i had to pay 89.99 for nothing
8 years ago (31-05-2017)
I called for an price for the replacement of the rear shocks in my car. The gentleman on the phone gave the price and followed up with he had a ongoing coupon for me for free installation. The quote was $115 give or take, parts and labor. I made arrangements to have that done and the winter snow tires put on. After I dropped off the car within 30 minutes I received a call saying there was nothing wrong with the rear shocks. What they didn't know is that I am a mechanic and had the rear tires off and confirmed the bushings on the rear shocks on the lower mount were gone. I told them to check again. They said no problem. It was about 4 hours later that I called to check on the car, and they placed me on hold for well over 15 minutes. A different person picked up the phone. She proceeded to tell me that they misquoted me, and it would be much more. The new quote was well over 260.00. Now here it is 4:30 pm, my only day off, Sears has had my car all day, and done nothing but swap my winter tires out (Which the lug nuts were hand tight on the front). Apparently the free installation coupon did not mean free installation, and once they realized these care require a little more work, they called and lied to me trying to tell me nothing was wrong with the shocks. I would not have been as angry if they had called and been upfront with me, early in the day when they first called. That would have given me ample opportunity to go somewhere else. If I did not have a bad back, I would have done them myself. That is the first and last time I go to Sears auto to have anything done. I wish I cold give them 0 stars. They have no clue what they are doing.
9 years ago (24-10-2016)
I thought the reviews were too harsh till I drove out and visually discovered my lug nuts hadn't been tightened. Customer service was ok though.
8 years ago (22-04-2017)
AVOID THIS COMPANY AT ALL COST, THEY WILL STEAL AND LIE.. i got 4 tires in April 2016 and by November after 10000 miles 3 of my tires are junk and 1 exploded on the highway with only 10000 miles on it.... horrible service they refuse to refund my 4 junk tires they sold me and told me it was my fault.... i dont drive like some kids do i never beat on my car and still its my fault...
9 years ago (21-11-2016)
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