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Reviews, get directions and contact details for Sears Hometown Store

About

"Come visit your Local store today!"

Story

FREE BASIC DELIVERY option now available ONLINE ONLY! Get free basic delivery on all Home Appliance purchases over $399 regardless of how you pay! Sears Hometown Store in Kalispell, MT is the local destination for all your appliance, home goods including vacuums, hardware, and electronic needs, as well as a great selection of lawn & garden products including tractors, snow-blowers and mowers. Sears Hometown Store also offers a great selection of kitchen appliances including ovens, stoves, ranges, dishwashers and microwaves.

Address: 1105 U.S. Hwy 2 W, Kalispell, MT 59901, USA
Phone: (406) 755-5678
State: Montana
Zip Code: 59901


Opening Hours

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 7:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 11:00 AM – 4:00 PM

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Reviews
I will not order online or from this Sears location again. I have ordered two large appliances in the last 2 years and had problems with both orders placed online delivered through this store. First online orders seem to always get messed up because my billing address is different than the delivery address and the first appliance Sears tried to deliver the appliance to the billing address. This time the delivery team flat didn't get the tag printed for the fridge I have waited a week for. So delivery was to the correct address but a day late. Their online system showed that is was delivered and set up on the original scheduled date. Sears needs to get their computer system in line with what's really happening with the store handling your order. So to my current fridge order when it got here the delivery guy's banged it a few times into the walls and top of both doorways. No damage thankfully. Staff at the store are not to friendly. The delivery guys are not much for taking much time to level the fridge. I should have caught that before they left but I have a toddler so my mind was on other things. They need to have the delivery guys take a little time to level appliances according to the instructions. This stores delivery guys are slam bam bang and sign this paper and there gone. Again lack of customer service. Going to pay this off and close my sears card and move my business to lowes or home depot. At least with HD or Lowes they come when they say and make sure you are completely happy with the installation.
8 years ago (06-12-2017)
Limited stock in store. Employees could be better at customer service.
8 years ago (04-12-2017)
I have always bought Craftsman hand tools because of lifetime warranty. The Kalispell sears store refuses the craftsman warranty even though I bought the tools from them. Twice now they have done this...so now I buy all craftsman tools from Ace Hardware Kalispell since Ace took back the craftsman ratchet that was defective that I bought from sears.
8 years ago (11-09-2017)
Wonderful customer service and a great financing plan with no credit check!
8 years ago (28-03-2017)
Excellent service. Bob found a discontinued tool for me and followed through. Now I've got the drill I needed and I have them to thank for it. These guys are the best.
9 years ago (28-07-2016)
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