Sears

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Sears is a department store featuring Craftsman tools, Kenmore appliances, mowers, electronics and the latest clothing styles for the whole family.

Address: 6000 Mowry Ave, Newark, CA 94560, USA

Phone: (510) 713-3900

Website

State: California

Zip Code: 94560

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Reviews

I purchased  fridge on 2/21 and it broken on 10/2017.  The broken is within warranty.  I called the service.   It takes 10 days to schedule a technician to be premise.  When the technician on premise, he needs to orders parts.  It will be delivered 5-10 days.  Sears only accept to schedule the appointment when the parts arrive which takes another 10 days to schedule a technician again.  Would it has better process?  Use the brain and heart to service clients.  The whole process to fix the fridge will be more than 3 weeks.  There is always ways to service better. :(

 9 years ago (10-11-2017)

I had my brakes replaced at a auto repair shop in Las Vegas a couple of months ago while on vacation.  There seemed to be a problem with my brakes so I took them in to this locations.  I don't know what exactly was wrong, but the manager said it was a good thing I took my car in.  They Fixed the problem, and even gave me a discount because I had paid so much at the other location.  Thanks for doing such a great job.

 9 years ago (12-11-2017)

The store is short staffed, the staff that are there do not try to help the customers even when making a reasonable request for helping looking for items. The employees just make up excuses to get colostomies to stop asking questions.

 9 years ago (04-12-2017)

would have been a one star review since they didn't let me sleep on the beds, but this old dude talked to me about his son going to college so its a 4 stars from me

 9 years ago (27-12-2017)

Always friendly and good deals! It's been quite the staple at the mall and I hope it never leaves! :)

 9 years ago (09-09-2017)

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Reviews, get directions and contact details for Sears

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