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Reviews, get directions and contact details for Sears

Sears

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Sears is a department store featuring Craftsman tools, Kenmore appliances, mowers, electronics and the latest clothing styles for the whole family.

Address: 2950 E Texas St, Bossier City, LA 71111, USA
Phone: (318) 752-4200
State: Louisiana
Zip Code: 71111


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Reviews
Needed to exchange shirts my child received as gifts, they were too large. The shirts were on the shelf , had the correct size needed in store. Wouldn’t allow me to swap sizes without a receipt. Would have to hold on to for two years for her to fit them, completely wasted gift. Nobody gives receipts with Christmas gifts !
8 years ago (14-12-2017)
Worst store ever. They need to close it. I walk in to swap a hoe. They dont stock but few garden tools. So they out as always.a d as usual there is no one around. No employees and no customers. Wow
7 years ago (07-01-2018)
I've called 5 times to the Lawn Care center to no avail and I've called twice to the operator. I've been on hold for 15 min. All to try and find out if they have a lawn mower belt! THAT'S IT! I can't get anyone 98.6° and vertical with any resemblance of intelligence to answer a simple question. UPDATE: After 20 min the operator answered the phone again and i finally got a person! A person who can't figure out what the hell in talking about! I JUST NEED A DAMN BELT FOR A YS4500 CRAFTSMAN!!!!!!!!!!!!!!! I've been on hold again for another 5 mins! I've been on hold for over 20 min to find out they would have to order it and he would have to go through "a process" to see how long it would take to get there! I'M DONE WITH THIS! I could've whittled a belt out of wheat and rubber during the time it took me to make this call. I'm done with this location and as soon as I can sell my mower or just buy another one I'm done with Sears and Craftsman! If there was lower than one star that I could rate this experience I would have done so. Pay attention to the rating of this place. It is accurate. It's not just a coincidence that most of the people that shop here, or attempt to shop here, are left with a miserable experience. I genuinely hope corporate takes note of all of the reviews and removes some heads from rear ends at this location. Or at least find somebody that wants a damn job that'll put at least a minimum wage effort into answering questions!
8 years ago (18-09-2017)
Got there just before opened waited outside the opened 4 minutes late couldnt find anyone to help in shoe department gave up on that went to grab a set of wrenches found what i needed couldnt find anyone to check me out a new employee came out and said he didnt know how to work register and directed me to orher side of store i left the wrenches and walked out. I dont plan on going back.
8 years ago (28-09-2017)
Worst service I have ever experienced.
8 years ago (16-11-2017)
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