Sears

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Sears is a department store featuring Craftsman tools, Kenmore appliances, mowers, electronics and the latest clothing styles for the whole family.

Address: 32123 Gratiot Ave, Roseville, MI 48066, USA

Phone: (586) 293-8000

Website

State: Michigan

City: Roseville

Zip Code: 48066

Update Info

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Reviews

My husband bought a top from the women's dept. on a friends and family night that he gave me for my birthday after the 30 day return policy expired. Unfortunately it is the wrong size and sears refuses to exchange it for the correct size even though the tags are still on the purchased item and I have a receipt. It isn't a return, it's an even exchange. Their "store manager" needs to take a course in customer service instead of the one sears offer for "How to close a company."

 8 years ago (25-04-2017)

Do not shop at this sears store. The cashiers are very slow and rude. The night staff is the worst. Was there the other night and went to check out by the mall cash register in the lands end section so we could be close to the mall because it was near closing time and the cashier there told us she could not check us out because she was checking out her last customer at the moment and then had to close her register so we went to the next cash register where only 2 cashiers were working at a very slow pace . Stood in line for over 15 minutes when we heard the mall entrance was closing, so we left what we wanted to buy so we could get back in the mall and the gate was already closed and they refused to open the gate to let us out into the mall and the cashier who told us she couldn't check us out had a line and was cashing out other customer when we walked by and because we had to go to another line and waited so long they we refusing to let us back into the mall. Then a young man who we saw not much of anything while we waited in line for 15 minutes walked up and stated that they don't control the gate and we would have to exit through the front of the store and walk around the mall to get to our car. We then asked again if they could please open the gate because we were parked on the opposite side of the mall and it was raining and he then threatened to call the police on us. So we proceeded to the exit as he followed us and harassed us and continued to threaten to call the police on us so that everyone we walked by could hear.I repeat DO NOT SHOP AT THIS SEARS! The whole night staff should be fired and replaced! Never have I been treated so rudely in my entire life, I will never shop here again and I will advise my friends and family against it as well. Wish I could leave no stars because that is what they deserve.

 8 years ago (23-03-2017)

Basically grew up here. Amazing sales. Amazing staff etc.

 8 years ago (21-06-2017)

I'm writing this review while waiting in line to buy two items. I've been in line 30 minutes ans have at least another 10. Its not a huge line but there is one slow person at the register and she won't call for assistance. There were two but she just walked off with 4 people in line. Pathetic

 8 years ago (01-05-2017)

Great prices but now I was told there closing their doors in September.  SAD Day

 8 years ago (23-06-2017)

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Reviews, get directions and contact details for Sears

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