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Sears

  1. Minnesota
  2. Robbinsdale Home Goods Store
  3. Robbinsdale Department Store
  4. Brooklyn Center Department Store
  5. Brooklyn Center Jewelry Store

Reviews, get directions and contact details for Sears

Sears

Story

Sears is a department store featuring Craftsman tools, Kenmore appliances, mowers, electronics and the latest clothing styles for the whole family.

Address: 1297 Shingle Creek Dr, Brooklyn Center, MN 55430, USA
Phone: (763) 572-3000
State: Minnesota
Zip Code: 55430


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Reviews
Awful place to shop. Went to pickup an online order and walked in 15 minutes until close. After completing the paperwork, I was instructed to "pull around back with your vehicle" as it was a heavy tool chest and made for easier delivery. I pull around back and the door to the store is locked - no staff in sight. The store is locked up 5 minutes early and there is no one within screaming distance there to open the door so that I may retrieve my order. Fascinating customer service experience.
8 years ago (07-06-2017)
I just had my range installed 3 days ago and a burner would sporadically light when turned on. I called at 10 a.m. and was talking with 3 different people who seemed to be in the dark as to what to do about anything. After 54 min. and 45 sec. they finally said a tech would call me w/I 2 days. The broken English and horrible sound quality of their phone system made it nearly impossible to hear what they were saying. This was a lengthy & horrible experience! Sorry Sears but your customer service sucks!
8 years ago (23-06-2017)
I like this. I call sears. Ask for tools. I get transfered. I ask to to see if they have this Model in the store. I was told the person in tools will be in tomorrow, and I need to call back tomorrow. NICE......
8 years ago (04-05-2017)
Bought a fridge from sears..paid to have them come install and take the old the fridge out...all they did is carried the fridge into my living room and just left... AND the old fridge is still sitting in the same place in the kitchen... worst service ever!! Will never ever want to deal with this P.O.S service again..
8 years ago (23-06-2017)
Horrible customer service. I witnessed an employee yelling, and swearing at another employee right in front of me, and body checked them, to push them out of the way when they weren't trained on the register. On another occasion, a couple employees, in tools, were sitting down with their backs to the door, and didn't even know that I had come in for a return. Neither were capable of doing my return, the manager that was called said that I could return my defective product. The supervisor that came over, didn't know what to do, and said that the manager was on the phone, and she didn't want to interrupt him, and said they could only do a warranty exchange. This particular store doesn't carry that item. So after about 20 minutes, I decided to leave and take my business to another location. STAY AWAY FROM THIS SEARS!!!! If I could give 0 stars, I would.
8 years ago (01-02-2017)
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