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Sears

  1. California
  2. Pinole Department Store
  3. El Sobrante Clothing Store
  4. El Sobrante Shoe Store
  5. El Sobrante Electronics Store

Reviews, get directions and contact details for Sears

Story

Sears is a department store featuring Craftsman tools, Kenmore appliances, mowers, electronics and the latest clothing styles for the whole family.

Address: 2300 Hilltop Mall Rd, Richmond, CA 94806, USA
Phone: (510) 262-4000
State: California
Zip Code: 94806


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Reviews
I purchase a Patio Set because the floor model in the store was very nice! Now once I got my Patio Set home and is was not a small set this is big sofa with to chairs so I had to get help, but once I unpacked the set and it was in my deck I saw the two chairs where damaged! So I got help taking the two chairs back to the store and ask if they could give me the chairs in the floor model since they was out of stock in the store because I the chairs that come both was damaged! And store manager said no I would need to bring all the set back and they would need to order a new set! Now I explain that I needed the set for this weekend us I was going to be having a celebration so if I had to order a new set there was no way I would get it on time! He still didn't care, now I already had the two damaged chairs with me the store and he was going to make me go back home and get the big sofa to bring back to the store!!! So I had no to have my friend go to my house for the sofa as the chairs and sofa would not all fit in a track as this is a large set so I had to stay in the store just waiting! But then there was no way I was going to reorder a new set from Sears after all I had to go through I was so upset this the customer service from the store!!!
8 years ago (30-03-2017)
Service sucks. Went to buy stove agent gave me total without exposing charges.
8 years ago (02-07-2017)
Go merchandise , nice workers and fill good when u walk in its a great store.
8 years ago (13-01-2017)
Decided to take my car for a tire rotation, after about 45 minutes of standing in line to make it to the counter, they needed my car for 4 hours just for a Tire rotation.
8 years ago (25-02-2017)
Not enough check out locations. No service at the jewelry counter. Pour management at this location. No wonder Sears has turned to dust... soon to blow away.
8 years ago (24-12-2016)
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