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Reviews, get directions and contact details for Sears

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Sears Willowbrook Mall Friends and Family Promotions

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The Sears Facebook page is a place where you can talk about all things Sears. We welcome the feedback you give us and are eager to hear from you. You’re welcome to talk to each other as well. To ensure that everyone has a pleasant experience on our page, let’s remember the Golden Rule and treat others as we would like to be treated.

Please make sure that your posts do not violate State or Federal laws, or suggest that others do so; are not considered SPAM; do not contain profane, violent, abusive, sexually explicit language or hate speech; and are not bullying, harassing, disruptive, repetitive in nature. Posts that fall outside of these guidelines will be deleted.
***If you have a customer service issue, please send us a private message with:
- Details of your experience
- Your phone number
- Your mailing address

Thank you for shopping at your Sears Willowbrook Store!

Address: 7925 Farm to Market 1960 Rd W, Houston, TX 77070, USA
Phone: (281) 955-4700
State: Texas
Zip Code: 77070


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Reviews
They might as well shut down the registers upstairs. The associates that work up there hide when they see customers around. Consistently bad service upstairs time after time. Where is the management?! Usually much better service on the first floor.
8 years ago (11-09-2017)
Never shopping here again. Waited over an hour to get help to purchase a new mower, pressure washer, blower and edger. I had to flag him down and ask to see if the items were in stock. He said he would check and never came back. While waiting, another associate came back and asked if she could assist. I said someone was suppose to come back and let me know if some items were in stock. She said she would check too and let me know. She walks off and never comes back. I waited until the store closed and still nothing. I start walking toward the exit and saw the 1st associate helping someone else who came in after me. If you're not going to help don't even ask you idiot associates. I guess I'll spend my mon y elsewhere.
8 years ago (30-09-2017)
Good place to shop good sales, lines move fast, lots of cashiers to help, went to the one in willow brook mall
8 years ago (22-10-2017)
Wait for hours nobody will come see you 😠 worst and most rude customer service
8 years ago (28-09-2017)
Good stay. Might have to chase housekeeping, but nice people.
8 years ago (03-10-2017)
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