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Serenity Dermatology

  1. Texas
  2. Galveston Spa

Reviews, get directions and contact details for Serenity Dermatology

Serenity Dermatology

About

Medical and Cosmetic Dermatology and Concierge Skin Care Services

Address: 1004 Broadway Avenue J, Galveston, TX 77550, USA
Phone: (409) 996-9159
moc.liamg@ygolotamredytineres
State: Texas
City: Galveston
Zip Code: 77550


Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed

Update Info
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Reviews
Was down from Wichita Falls and wife had microdermabrasion done at this office. Made an appointment on a Saturday which was very convenient. Office was clean and comfortable and the staff were helpful and informative. Doctor Thompson answered any and all questions we had and gave us great information to go home with. This is a top notch place for skin care,Galveston is lucky to have them right there in their back yard. We most definitely will be back.
9 years ago (25-02-2018)
I have had Botox, chemical peels, and microdermabrasion treatments at Serenity Dermatology, all with excellent results. The doctor is very nice and takes her time to explain everything in detail and answer any questions. I also use their skincare products which have really helped my sensitive skin issues.
8 years ago (23-04-2018)
Literally 10m mole check cost 100 bucks. Wish that was advertised or discussed during signing forms. The receptionist was a sweet heart.
8 years ago (31-03-2018)
Love this place! Super friendly staff got me an emergency Botox appointment right away. Very professional. Doctor is super knowledgeable and sweet. She also has great skin so you can trust she knows her stuff. They also have amazing skin care products too. Thank you I will come again.
9 years ago (11-12-2017)
Terrible! I made an appointment over a month in advance, I got a phone call with someone telling me that they had cancelled my appointment. Then the woman I spoke with on the phone told me that they would keep my name in case they had an opening... Will not be re-scheduling. In response to the owner: You're obviously completely unaware of how inappropriate, unprofessional and petty you seem to potential customers. Your response to how I reacted cancelling my appointment is a LIE. You should teach your front office personnel some basic phone etiquette, manners and customer service skills. It might also be useful if you hired honest people that didn't fabricate the truth in how things actually occurred. First and foremost, I didn't use any "language" or speak with anyone in your office in any offensive manner; nor did I have an "attitude". The Doctor had something personal come up, so be it. I didn't want to reschedule, and I simply scheduled an appointment with another Dermatologist, problem solved. Secondly, You didn't just arbitrarily decide that I wasn't a good fit for your poorly run operation, I chose not to reschedule an appointment with you BECAUSE OF YOUR poorly run operation. Don't blame potential customers because of your shortcomings. Let me help clarify, if you visit a restaurant and order a hamburger and they say, sorry we are out of beef. You'd probably go somewhere else and get a burger right? Problem solved. It's the same principle here, only your reaction was, she wrote a review about us being out of beef so we made up A BIG LIE stating that she was a rude and we wouldn't want her in our restaurant in the future! The only advice that I could give you moving forward is to never hire dishonest people. You might save a few bucks by hiring unqualified personnel that lack professionalism and customer service skills, but ultimately you're sacrificing the success of your business by selecting substandard employees.
9 years ago (19-11-2017)
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