Service King Collision Repair of National City

Reviews, get directions and contact details for Service King Collision Repair of National City

Address: 2426 A Ave, National City, CA 91950, USA

Phone: (619) 477-2050

Website

State: California

City: National City

Zip Code: 91950

Opening Hours

Monday: 7:00 AM – 6:00 PM
Tuesday: 7:00 AM – 6:00 PM
Wednesday: 7:00 AM – 6:00 PM
Thursday: 7:00 AM – 6:00 PM
Friday: 7:00 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

Update Info

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Reviews

My car was in good hands. Manny always kept me informed.

 7 years ago (29-04-2018)

Emmanuel Herrera is great. He explained everything that you could not think of a question. He called me to update what's  the cause of the delay and when its ready for pick up.

 7 years ago (12-02-2018)

Great quality of workmanship in this Body Shoo.Happy to recommend them .

 7 years ago (07-05-2018)

GREAT SERVICE.....THEY DID A GREAT JOB ON MY DAD'S CAR I WILL RECOMMEND SERVICE KING 👌

 7 years ago (27-12-2017)

My experience with this place is quite Awkward - and frankly Quite Disturbing. Please read this and beware.

The other day I was tailgated by a large suv on the way to work- could not move over...  I was trapped. This suv manages to cut me off - and brake checks me in the middle of an intersection on a green light. 

Actually- the driver stopped in the middle of the intersection and waited for the light to turn yellow- then red- and he accelerates...  everybody moves on....  and he slams his brake for no reason what so ever. Nobody in front of him on a clean green light. I believe his apparent goal was to get me, to rear end him. He succeeded. California law- my fault.. We have all experienced a brake checker here and there. Nobody knows what he was attempting to accomplish with this sudden unnecessary braking but him. 

This brake check was malevolent and meant to hurt me and my child in my opinion. The driver refused to exchange info with me. This man would not come out of his vehicle to give me his information- he even called the police and claimed that I threatened him- completely untrue of course. 

As a matter of fact no police reported to the scene. I put a dispatcher on my speaker to tell him he needed to exchange info and held my phone in his window (opened about 1/2"). 

He would not even press his insurance card on the window so I could see it. He flatly refused. He wouldn't give me a license- nothing. This is even after the police dispatcher advised him to do so because it is law. Unusual? I rear ended him and he refused to come out? Accidents happen- but this was quite strange. 

I had to contact police and and inform them I had to leave because he wanted to stay on a dangerous bridge where the rear end occurred. I refuse to put my child in that danger. He stayed...  

Later in the day, I go to a body shop State Farm referred me to- I see the guy who brake checked me at this body shop. For a moment, I was shocked- coincidence? No. He is wearing the uniform. He works there. I turn around and leave ASAP.  I do not know if he saw me. 

What are the chances of my ins company sending me here? Astronomical?  State Farm apologized deeply and I went elsewhere. 

**It is very disturbing that a man that works at a body shop,  AND is involved in the car repair industry would act in such a manner. 

**I would expect somebody from the industry to see if passengers were ok- and even know the laws about collision and fault. He had no concern for anybody but himself- even after I asked him if he was ok.....  

**It is also highly disturbing that he refused to exchange information with me - especially after CA law deems it MY fault. My insurance company has accepted the claim- that's fine. I am fine with that. The man's behavior was puzzling. He seemed to avoid contact- and would not acknowledge my presence. He even had an "infant in the car" but the entire time he never checked on the child- he was busy on his phone and ignoring me. He was more busy calling whoever. 

I've read some raving reviews about Jonathan Salcedo- but my experience was completely different. I never had the chance to deal with him professionally- and I am grateful to God for that. If he acted like that on the road- there is  no way I would leave my car there or trust them with repairs. 

I believe anybody's actions outside of their work place reflects their professional behavior, ethics and their employer . I would not trust that place to to simply put air in my tire. The fact that he works there makes me question screening processes for employees in these shops. 

This entire situation makes me lose faith in this industry and these shops- especially this one and people like Jonathan Salcedo. 

The highly unethical and completely wreckless unprofessional experience with this employee warrants me to warn others of this. Be careful...  

My review is based  on the experience I had with this unethical and unprofessional employee. Please be careful and be aware if you use this place. 

BEWARE

 7 years ago (17-10-2017)

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Reviews, get directions and contact details for Service King Collision Repair of National City

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