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Reviews, get directions and contact details for Shake Shack Nanuet

Shake Shack Nanuet
"Shake Shack serves elevated versions of American classics using only the best ingredients. It’s known for its delicious made-to-order Angus beef burgers, crispy chicken, hand-spun milkshakes, house-made lemonades, beer, wine, and more. With its high-quality food at a great value, warm hospitality, and a commitment to crafting uplifting experiences, Shake Shack quickly became a cult-brand with widespread appeal. Shake Shack’s purpose is to Stand for Something Good®, from its premium ingredients and employee development, to its inspiring designs and deep community investment. Since the original Shack opened in 2004 in NYC’s Madison Square Park, the company has expanded to more than 350 locations in 32 U.S."
Address: 4A W Route 59 Rockland Plz Rockland Plaza, Nanuet 10954, NY, US
Phone: (845) 671-3380
State: NY
City: Nanuet
Zip Code: 10954


Opening Hours

Monday: 11:00-22:00
Tuesday: 11:00-22:00
Wednesday: 11:00-22:00
Thursday: 11:00-22:00
Friday: 11:00-22:00
Saturday: 11:00-22:00
Sunday: 11:00-22:00


related searches: Shake Shack menu, Chipotle nanuet, Shake Shack near me, Shake Shack branches, Shake Shack careers, Five Guys Nanuet, Shake Shack Northville opening date, Shake Shack Baton Rouge
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Reviews
Got 2 Smokehouse double burgers 2 Fries and 2 Large drink. Food was good 2 nice thick beef patties cheese bacon, cherry pepper relish and special sauce. Service was good as well. Even though they were short staffed the workers did a great job The price is a bit ridiculous around 40 bux. Burgers are not too overpriced but 4 bux for a reg size fry or 4 bux for a large soft drink with no refills is insane. Five guys fries are 5 bux but twice the size and so much better IMO. There is alot of options for a burger these days. Either you offer quality or value to gain ground in this market. Not sure the quality is that much better than let's say a diner burger but definitely better quality than McDonald's. They should do handcut fries and offer some type of value meal option. I don't see anything that special overall. It's No Fudruckers, that's for sure.
The last time I was there I ordered a burger with fries…very simple. I ordered it on the app because it seems like when you do it that way it’s faster than ordering at the cash register. I waited in my car for like 10 minutes and went inside to get my food. The girl that was there handed my food to me as I walked in and stated my name. My mistake was not opening up the box to see if both items were inside since it was taped up. I guess I didn’t want air to hit it so it can stay hot because I hate cold food. I got home, sat down and proceeded to open the box to consume my food then bam….I had a cheeseburger but NO fries! It was a Sunday night and they close at 9 but it was about 8:15. I quickly called them and complained that they didn’t pack my fries and that I had ordered fries. They told me to come back….cool. But now my burger is gonna get cold..I’m not gonna eat it without fries..I need this order redone. I literally raced over there since I live like 10 minutes away to get there before closing. I told the girl I need my whole order redone and she had the nastiest attitude! I don’t care! Do your job! I paid for stuff and you or whomever didn’t pack it! I need my order redone so I can enjoy my food that I paid with money I work hard for! When she handed me my completed order she gave it to me with an attitude! Needless to say that was my last time giving them a dime! I never stepped foot in there again and I’m proud to say this incident happened in April 2021 and I still haven't been back. Not to mention this restaurant smells like a nursing home! I rather Shake Shack on rt 17..much better experience and tastier fresher food…oh and no nursing home odors either.
It’s a standard Shake Shack and meets my expectations of their locations. Which is to say it was very good if a bit pricy. As always the deep fried cheese stuffed mushroom burger was delicious. I tried out their season fry offering and while the fries were excellent I think I’ll go back to the standby of regular fries next time with normal ketchup.
Ordering from this location on RT 59 is always an issue. The young lady at the counter intentionally didn’t take my order so I’d have to put it in myself at the kiosk… Really, what is your job description? Last I checked it was customer service! I’m sorry you took a job you don’t want to carry out whole heartedly. And don’t worry I won’t be returning to this location. I hope your cognizant that your pushing business out of this owners store. When they lose you lose. Good luck keeping that up for long.
Tried the spicy shack sauce … it loses the signature shack sauce taste for just spicy. It is a nice heat, similar to UTZ red hot chips in spice level. Quality is great but the price increase is bananas. $15+ for shack burger w/bacon and cheese fries. Used to cost $11-$12 for the same order. TIP: Ask for your cheese on the side!! Like who wants soggy fries … unless that’s your thing then do you ‍
2 days in a row I've gotten food from here. And 2 days in a row of my order being messed up. Yesterday I ordered in person and received a peppermint chocolate shake instead of the black and white I ordered. I ordered extra cheese sauce on the side and did not receive it shame on me for not checking my bag before leaving Tonight I ordered through Uber eats and we know how much more expensive that is Received my order without the avocado I ordered on my chicken sandwich but of course got charged, without the extra herb mayo for my sandwich got charged also. I won't go to this location again.
Needed to grab something to eat during our 3 hour trip. Stopped in here and food was fresh, hot, and prepared exactly as ordered. The staff was helpful and looked like they were working hard. Thanks for feeding us tonight.
Brandi and the team at Shake Shack of Nanuet produced over 600 food items for more than 300 students for a special Veterans Day lunch of shack burgers and fries! The team was amazing - on time, quality food! Thank you Brandi and Team!!
Great custard, but in the last two visits there were ice crystals throughout the custard. Maybe they are not storing it properly? Missing that smooth custard feel!
Burgers are good they don’t pay attention to the small details like sauce on the side or not giving you things you asked and payed for, double check your orders.
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