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Reviews, get directions and contact details for Wendy's

Wendy's
"Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back."
Address: 90 East Route 59 , Nanuet 10954, NY, US
Phone: (845) 627-0264
State: NY
City: Nanuet
Zip Code: 10954


Opening Hours

Monday: 09:30-02:00
Tuesday: 09:30-02:00
Wednesday: 09:30-02:00
Thursday: 09:30-02:00
Friday: 09:30-02:00
Saturday: 09:30-02:00
Sunday: 10:00-02:00


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Reviews
The cashier tried to hand me two cups after rubbing under his nose profusely while taking my order. I refused to take them and ask somebody else to give me two cups. I should have just turned around and went home because when I took a bite of the salad there was a long hair in it. Truly disgusting will never come back here again. Awful experience
HORRIFIC absolutely horrific manager/managing. I ordered through the mobile app to be ASAP, I waited in the restaurant for my food and saw my name appear on the screen as it eventually said my food was ready. Took 20 minutes When I went to the pickup nothing was there. After waiting another 10 minutes I get on line to ask one of the 3 cashiers, it takes me another 10 minutes to be able to get to them due to it being so busy. When I ask them where my food is I am told to speak to a manager, the manager comes and gives me the biggest attitude in the world. I had to wait 15 more minutes on top of this after the manager simply said, “I see no order.” After I could flag her down again she refuses to admit that they messed my order up or someone took my bag until I show her my receipt from the mobile app. The total was only 5$ too. Only then with even more of an attitude she decided to make my food. I am Incredibly disappointed with this Wendy’s and highly recommend visiting any other fast food chain. Terrible, just terrible
This location was better a couple years ago, but for whatever reason they keep forgetting products in orders or just have food quality issues in recent orders. I get sick now thinking of a Wendy's meal. They could control the kids hanging out there trying to grab stuff, stop door dash people pawing through orders and have better quality control, but they're not whether due to new owner/manager just not caring or new policies from corporate, but when prices are higher than ever, you could try to be consistent.
The chili at this location skimps on the meat, amount of burger meat is very little. When requesting a certain amount of condiments, they will not give the full amount. Went to Wendy's on Route 4 East, Paramus NJ and was shocked by how much meat they put in the chili, huge chunks, every spoonful had meat. Also they were generous with condiments. Whatever amount was requested they gave exactly. The drive thru line is faster than Nanuet as well.
I'm kind of peeved that you can no longer get a small combo meal. If I wanted extra fries and a larger drink, I'd order it. I don't think Dave Thomas would think very highly of the management team for foisting higher priced products on its customers. Guess I'll be spending a lot less money in the future...Food: 3/5
This has got to be among the busiest Wendy’s in the country — the drive-thru line is always, always super long, snakes around the parking lot up toward the road and can take forever to finally place an order, no matter what time of day, even late night. I’ve gotten here and turned around and left when seeing how long the line/wait is. This location almost always forgets some little part in the order, too — a dipping sauce or fork or straw or whatever. Going inside for your order is always faster and I appreciate that Wendy’s generally offers a variety of salads beyond the burgers and fries. This inside is usually well-maintained with TVs and a faux fireplace in the winter. There’s also three tables outside with umbrellas. This location is just always disproportionately swamped with drive-thru customers though. Use the Wendy’s app and order ahead of time.
My only problem is the line 45 minutes waiting online for two order of 10 piece spicy chicken two double stackers and some fries and a drink. That is ridiculous they need to do something fast cuz I did notice a lot of cars are getting of line to go somewhere else... good luck with the service you guys going to need itFood: 3/5
Recently went to pick up food for my family. The person behind the register tried to upcharge me double for the food. I pointed that out before paying and it oddly took them a long time to fix. She pretended she had no idea what I was talking about. As soon as she fixes it, I hear her mocking me to her co-workers within an earshot. I'm not coming back nor will my family I bought the food for.
It's another week and I'm purchasing dinner at Wendy's I love the freshness of the fries crispness and they're always hot and the chicken nuggets with your delicious no one makes chicken nuggets like Wendy's absolutely nobody and I love that strawberry lemonade my favorite drink on the menu anyone who wants us Friday night dinner with the family this is a place you should go Wendy's
They somehow manage to ruin every order i make at this location. Also can someone fix the frosty machine? vanilla is my favorite, flavor out of the 3 you provide.
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