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Reviews, get directions and contact details for Shelbyville Coin Laundry

Shelbyville Coin Laundry
Address: 120 Main St, Shelbyville, KY 40065, USA
Phone: (502) 633-9141
State: Kentucky
Zip Code: 40065


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Reviews
Worst laundromat experience ever! Do not go here. Owner is extremely rude. Asked if I was washing horse blankets to which I replied no they are horse pads. She said that was fine but then when I loaded the first machine it kept malfunctioning so owner came to 'help' and immediately became angry that I was washing horse pads and stated that no horse laundry is permitted and I wouldn't be able to wash the rest of my items. I reminded her that I had told her I was washing horse pads and she said I thought you said cat laundry???? Huh??? At that point I asked her to refund the money for the wash that hadn't started yet (machine was malfunctioning and I had only been able to put in $3) and I would just leave. She said no, took my coins and kept putting them in the machine until it started. So now I'm stuck here for 30 minutes for 1 load of laundry that I don't even know how much I ended up paying for...and can't even wash the rest of my items. This is by far the worst customer experience I have ever had. Seriously, do not use this place !!!
8 years ago (12-09-2017)
The laundry itself is very clean and orderly. The machines do a good job. The male attendant on duty looks mad all the time. I spent about $15 in washers doing approx 4 load (2 were super) and was starting to put things is the dryer which is .25 cents for 5 minutes of dry time. I put one quarter in and it went in fine and showed up. I put a 2nd quarter in and it seemed to get stuck in the groove slot so I thought put a 3rd one in and it will push the 2nd one in as well. But, that did not work. So I call for the attendant and told him what happened. He said the machine says you put one quarter in and I said yes because the other two are caught in the groove. he said well i guess you need to put more in. I said no I will move to another dryer when my 5 minutes is up . I am not an idiot. He walked away. I have not been back to coin laundry since.
8 years ago (06-10-2017)
Very rude, wasn't aware the owner doesn't allow washing of horse equipment. She snapped on me for no reason! Maybe if she had a better tone I won't feel as if I needed to review on how bad of customer service she has. Not a way to run a business!
8 years ago (06-04-2017)
Don't waste your money. Dryers don't heat up very well. Left with damp clothes.
8 years ago (23-03-2017)
I didn't liked it so much . Many machines are out of the order
8 years ago (23-01-2017)
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