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Shem Creek Bar & Grill

  1. South Carolina
  2. Mount Pleasant Restaurant

Reviews, get directions and contact details for Shem Creek Bar & Grill

About

Fresh Seafood, Sandwiches, Salads, Daily Specials, Sunday Brunch. All served with Charleston charm & just inches from the water.

Story

Fresh Seafood, Sandwiches, Salads, Daily Specials, Sunday Brunch. All served with Charleston charm & just inches from the water. Hang out at our seasonal Dock Bar that sits over Shem Creek, enjoy outdoor dining on the deck, or join us inside the restaurant decorated with rustic charm. Great for happy hour and a rockin' Sunday Brunch!

Address: 508 Mill St, Mt Pleasant, SC 29464, USA
Phone: (843) 884-8102
ten.htuoslleb@keercmehs
State: South Carolina
Zip Code: 29464


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Reviews
I love this place. I used to live in Mt. Pleasant and this was one of my favorite restaurants. When I visit, I always try to have a meal here. Great low country boil. Casual and friendly atmosphere with reasonable prices.
7 years ago (05-01-2018)
We came to Charleston for a funeral. There was approximately 25 of us that went to dinner. We were seated 4-5 at a tine. Not together. Our waitress was Linda. A man bought the food and my dad called him waiter to get silverware. He made sure to tell us he was the manager in the rudest way he could. I wouldn't recommend this place. too much ATTITIUDE. MAYBE INTERNAL ISSUES The manager wants to make sure everyone knows he's not a server and there was a large party charge even though we did not sit together and half were seated in a different sections we paid 18% gratuity and we left separate times.
8 years ago (17-12-2017)
Price was good. Items were prepared well. Service good. Sauce in small black cups sucked. Will go back. Just not eat the sauce.
8 years ago (21-12-2017)
I have been to a good bit of seafood restaurants and I haven’t been here for about 20 years. It was the first time for 3 of my friends. This place does have great views. Does have cold beer. But for a visitor out of town I can’t say this is the place to go to. Customer service is something that I highly admire and quality of food next or this. Shem Creek Bar & Grill offers spectacular atmospheres and views but what they lack is genuine staff that truly loves what they are doing. Now don’t get me wrong we got served but there is a difference between service and placing silverware down and handing us menus. A simple fix to this would be training servers to look at every new group of visitors as their own family and as if it was their first time. Definitely got the feel this is a place where locals can come hang out and it’s more of the locals who are use to the service than the new people who are not. My overall experience was affected from the long waits for increasing in time as in order: drinks, appetizers & main meal. Another issue was the knowledge of our server with answering legitimate questions about the menu. One way to work on this is the ability to train employees to have their favorites of every type of style offered and work from there. So when I ask how something is on the menu I don’t expect an answer that is vague or unfocused. I want to give Shem creek more stars but my overall experiences places this location at 2-3 stars. When I went to talk to management a lady who was setting tables said she was management. I talked to her about my meal and she said that’s how it is. I asked her about our server she said that how the server acts and it’s their personality. I was honestly truly unimpressed. This rating has earned a firm 1. I don’t know if Angie ever will look at this or Jason replies. But this overall experienced is truly not good. I asked to talk to the manager and was told she won’t respond. I understand how this process works but truly unhappy about it all. Pros: Great views Cold beer Cons: Long wait for food “kitchen is slammed” Customer service What can’t you do as the owner? - work on training employees about the menu and have them love some aspects of the meals offered. - have employees great the tables immediately and offer crackers for the long wait for food - I have looked at other reviews it seems long wait is an issue here for some of visitors who expect faster service. This can only be fixed with increasing the kitchen output. Which can be done with some hard work but needs to be looked at. - review the quality of the food being served come in here and order everything. Look at how you like it. Fix it from there. - hire a legitimate management staff, if I want to have managers who pretend to be mangers I’ll go to a Chinese buffet. I want legitimate people who care about their customers experience. - food wise improve the recipes. The shrimp boil I got was served in a cold aluminum plate with dry shrimp and sausage and one corn and no potatoes. When I asked the server he said there should be three. Am I dining at KFC? I don’t want to be told how many potatoes are supposed to be in a boil dish that cost $20+ Customer service 1/5 Food quality 2/5 Timeliness 1/5 Atmosphere 5/5 Drink quality 3/5 Overall experience 2/5
8 years ago (07-10-2017)
The good: I'd have to say that the bars (there's at least two that I went to) are the stars at this place. The bartenders served me quickly and our drinks were very good. The food was also great. I had the dinner special which was prime rib with bacon wrapped shrimp, mashed potatoes, and some greens. The shrimp was cooked really well and the prime rib was nice and juicy. My partner had the crab legs which we're also tasty and not terribly priced. The bad: the food service from the wait staff. It wasn't extremely busy but man did we get the vibe that they were swamped. Our waitress took a good 20 minutes to come out and greet us and it took about the same amount of time to get our food order in. Our group was hungry from being on a boat for most of the day and we were looking forward to a good meal and good service but we were disappointed. Our food came out in a less than reasonable time, but at least it was great. Not worth the wait but good food nonetheless. I'd consider giving this place another shot, maybe next time we'll stick to the bar and stay away from the tables.
8 years ago (25-07-2017)
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