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Reviews, get directions and contact details for Shoe Palace

Shoe Palace
Address: 7700 W Arrowhead Towne Center #1115, Glendale, AZ 85308, USA
Phone: (623) 776-7600
State: Arizona
City: Glendale
Zip Code: 85308


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

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Reviews
Today March 24th was the worst experience ive had. I went to pick up some shoes from a raffle my girlfriend won and after being told by an aparent manager Tuesday March 20th that if a person won they could have someone else pick them up as long as they had the winning contestants ID. I thought there would be issues and sure enough there was. When the employee asked the store manager if i could pick them up for my gf she said no thats not how things work, so i said well you should get all your employees on the same page and she cut me off saying all my employees are on the same page. Then basically called me a liar when i told her what the lady had told me saying 'i highly doubt she would do that' when the other lady said it in front of my son and gf that Tuesday before. Really unprofessional the way she conducted herself and i ended up losing out on those shoes
7 years ago (24-03-2018)
Shoe Palace has really good quality shoes! They clothes are cool, I love the shoes though. They are comfortable and have reasonable costs.
8 years ago (20-07-2017)
Sales person took a very long time bringing me my size, handed me 1 shoe and walked away. I went to the desk to ask for the box because shoe did not seem to be correct size and sales person told me that 1 could only have 1 shoe at a time. I am not sure how anyone can decide if a pair of running shoes is correct trying 1 shoe at a time. In addition, sales person had brought the incorrect size. I will never return to this store and will discourage everyone I know from shopping here. So much for company policy for great customer service and treating everyone like family.
9 years ago (19-02-2017)
Use to love this place, till I went in today to use my store credit which was $75 after using it once before only to find out "some how" it was used... I had all the receipts which were given to me in my wallet... my son was still wearing the shoes that we had bought last time there is no way that we used the credit ....coincidentally the manager is the one that check us out all three times but couldn't tell us what the purchase was for ...hmmm...plan on going to higher management I guess to try and get something resolved...grrrr
9 years ago (15-08-2016)
Great store!, Really fun guys who helped even if it was packed full of people!
10 years ago (21-02-2016)
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