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Shrimp Haus

  1. Texas
  2. South Padre Island Meal Takeaway

Reviews, get directions and contact details for Shrimp Haus

Address: 33261 State Park Rd 100, South Padre Island, TX 78597, USA
Phone: (956) 772-9772
State: Texas
Zip Code: 78597


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Reviews
Oh goodness. Well I will say I was so excited to eat here. We'd had an amazing experience at every other stop during our stay at Schlitterbaun. So we decided to have dinner here the last night. Every shrimp known to man - what could be wrong? ... A mouse. A couple cockroaches. Yes, ALIVE, however I didn't learn of them until halfway through my meal. My husband knew that if I knew a MOUSE and 2 cockroaches were RIGHT next to our table I would have lost my marbles, so he quietly told the waiter while I got my salad (at the unattended salad bar!). We also had two tired toddlers. The manager sent over a complimentary ice cream when I went to the ladies room, and when I returned and inquired of the "free ice cream," that's when I learned of the animal kingdom in Shrimp Haus. The waiter brought us our (full) check as we watched the mouse run around the stage. I asked that my meal be taken off, as I had (obviously) stopped eating once I found out. The manager came over with excuses, rather than validation, as I continued to point out to him the mouse running around right next to us! Yes, this really happened y'all! Not exaggerating. He very reluctantly refunded our meals (after already charging our room for everything). We did pay for my husband's margarita. So, the food was decent, not bad, but the indoor wildlife just killed any "good" that could've come from it. Our waiter was precious. It wasn't his fault. We certainly left him a tip, on the original total bill. To the manager - please work on validating your customers. That's all we wanted. My husband played it down so not to embarrass you in front of your other patrons, but ALSO not to freak out our 5 and 6 year old children (they don't understand the seriousness of rodents in a food establishment). However, you run a restaurant. If you cannot keep rodents and pests out, the inspectors will shut you down, not us.
8 years ago (31-07-2017)
Service was horrible. Food was mediocre. Management is the worst. My family and I arrived there and the restaurant looked empty, we stood there for a good 5 minutes until the hostess finally decided to look at us. We were seated and we ordered our food. It took almost 30 minutes for a kids pizza, pepper jack shrimp, and some horrible tasting bahnditos. We were ignored and the manager does not take his job seriously. Definetly not coming again.
8 years ago (08-06-2017)
Food was good and prices were just right. Worried we would be gouged because we were in schlitterbahn, but deals and servings better than at kiosks at park
8 years ago (19-06-2017)
Best seafood on the island, the coconut shrimp is amazing!
8 years ago (11-08-2017)
The food looks delicious, but, that's where it ends. It seemed to lack taste and is only appealing to the eyes. It's not bad, just lacking more flavor, bland. The server was nice but can't make a Arnold Palmer to save his life.
9 years ago (16-08-2016)
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