Sibley Memorial Hospital

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About

Sibley Memorial Hospital is a non-profit, full-service, 318-bed acute care community hospital serving the Washington, D.C. area.

Story

Our campus is also home to our assisted living residence, Grand Oaks and The Sibley Renaissance which houses our Center for Rehabilitation Medicine, Sibley Senior Services, skilled nursing care and a residential Alzheimer's unit.

Address: 5255 Loughboro Rd NW, Washington, DC 20016, USA

Phone: (202) 537-4000

Website

State: District of Columbia

City: Washington

Zip Code: 20016

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

Very strange place. Modern new buildings.  Great facilities.  Great hardware. But software?-- the human element?  Excellent doctors.  But there are very bizarre and very harmful, patient-dangerous lapses.   The vulnerability of Sibley is certainly, perhaps mainly, in the nursing staff. 

We encountered several excellent, caring nurses -- but also some who do not think "patient-first" -- or who just haven't had proper training.  If the patient is alone, watch out!  Hours. I mean hours, may pass before proper medication is administered. Care level drops way, way down. Way down.  Is there anyone in overall charge of Sibley -- who is the focal point where care for patients is paramount?   Sadly, it must be nobody.  Perhaps, someday, the sofetware will come up to the hardware promises.

 7 years ago (16-02-2018)

Good luck finding a nurse in this place. It look like Hopkins did a really good job making them invisible. One night, a nurse told me when I asked that she has 9 patients. Nine patients? come on. They said it has become a norm since the new management and new building came.  Goodluck on getting assistance in going to the bathroom  or getting your meds on time. I even saw one elderly patient in the hallway, tied up to a chair because they don't the the personnel to attend to the poor fellow. They sugar coat it with you having a big TV, but guess what?, that big TV won't save you if you're. As far for me and my family, we are  staying away from this poor excuse of a hospital.

 7 years ago (21-12-2017)

I've been going to this hospital for the last 40 years. It has always been one of the nicest hospitals in the area. Now it's under a new ownership and management my Johns Hopkins... it is still a wonderful place to be if you're not feeling well. They will take good care of you here. I just have to add the new bathroom doors in the emergency room are super heavy and hard to open specially if you're not feeling well or you are an elderly person

 7 years ago (17-08-2017)

Took my wife to the er it was almost empty now this is the flu season and almost empty they walked us to the back of the Er we m push the call bottom many times a nurse came one time and had excuses l even went to the station every. one turn their backs they would walk by the rm and not answer and my wife had pneumonia which she was told after l told them we were leaving

 7 years ago (27-01-2018)

ER review:
1.) Parking is right outside the ER for patients driving or people driving patients. As a patient who visited the Sibley ER 4 times in less than a month, I have developed a new appreciation for the convenient free patient parking in close proximity to the ER. 

2.) Sibley has recruited the finest staff you will ever meet. From the nurses at check in to triage to the nurses and doctors and techs, they all wear compassion on their faces. They are so friendly and comforting. By this point, I think I've probably met most of them and these are the people you want caring for you when you're vulnerable.

3.) The third time I came into Sibley was thursday 12/28/17 for the same issue as my previous visits that month - kidney stones. To those reading this review: I truly hope none of you ever have to experience the searing physical agony brought on by kidney stones. My urology appointment was that Tuesday (the earliest I had been able to book a new patient consult during the holiday season). My ER physician had all my diagnostic paperwork put together, including a CD of my CT scan. Wrote me several prescriptions and wished me well. She was a very thorough physician who spent a lot of time with me, answering my questions and discussing my problem. She did ask if I felt I was going to be capable of making it until Tuesday to be seen. I assured her I would be fine, took my meds and my file and I was on my way again.

4.) 10 days later, I staggered back into the ER. I hadn't slept in days. I hadn't been to work in almost half a week.hadnt showered, hadn't even run a brush through my hair. All I had been capable of doing the past few days was writhing on the floor of my room in agony. As the nurse brought me back to a bed, the same doctor was in the ER again - young, blonde, pretty woman, with an assertive toughness about her - and she came back to my room and asked me "why are you back here? Did you have your urology appointment?" She remembered who I was and came almost immediately to my aid. I was crying and I told her that yes, I had had my urology appointment at GWUH that previous Tuesday. They had booked my procedure for that Friday. On Friday, I showed up at GWUH to check in for.my surgical appointment and I was asked to provide a payment of $3,000 (my insurance deductible). I didnt have the money so GWUH sent me on my way, keeled over at the waist in agony. Since then, I had been on the phone with my employer, my insurance company, trying desperately to get them to present a different option. I didn't have three grand. I explained this to the Sibley ER doctor through my tears. I didn't know when I would have three grand put together and I wouldn't have come back but it hurt so much  (At this point, I could no longer pee when I used the bathroom, even though I felt the constant painful urge to go. But I had to wear a maxi pad bc whatever urine my kidneys could push through would leak out of me. I'm 33 and have always been otherwise healthy). I remember looking at her and I pleaded with her to "please, get it out of me." And she looked appalled from what I had told her. She immediately responded that she was going to admit me. She would call the attending urologist. She promised me that they were going to help me and that they weren't going to let me leave again until i was healthy. 

I don't know what her name was, but I have so much gratitude for this woman and for the staff at Sibley. They took excellent care of me. 

I stayed the night. Being inpatient at Sibley is like being at a fancy hotel - they take first class care of their patients. The urologist on call was (ironically) a GWUH urologist. He was  so nice to me and appeared genuinely shocked when I told him what had occurred two days prior at GWUH. 

I did get stuck with a huge bill courtesy of my deductible, but Sibley has been working with me on a payment plan. So I won't have to pay it all at once nor did I have to wait until I had paid for treatment.

 7 years ago (25-01-2018)

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