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Reviews, get directions and contact details for Sleep Number

Sleep Number

Story

At the Brentwood, CA Sleep Number® store, we're improving lives by individualizing sleep experiences. Only Sleep Number® mattresses allow you to adjust each side to your ideal firmness, support and pressure-relieving comfort - your Sleep Number® setting- for the deep, restful sleep you both deserve. The Sleep Number® bed is the only bed available with SleepIQ™ technology to track and optimize your sleep. You can complete your sleep experience with the exclusive Sleep Number® bedding collection, from cozy warm comforters to pillows individualized to you. Visit the Brentwood Sleep Number store where one of our Sleep Professionals will help you find the right Sleep Number® bed to help you sleep better.

Address: 2375 Sand Creek Rd Suite 108, Brentwood, CA 94513, USA
Phone: (925) 634-1936
moc.trofmoctceles@1r247s
State: California
City: Brentwood
Zip Code: 94513


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 7:00 PM

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Reviews
Customer service here was terrible. I walked in at 8:58pm (my fault for coming in right before closing, I admit) and asked "How do I purchase a mattress?" when the woman in blue (I assume employee) stood. She responded with a curt "Just turn around and walk right back out." I understand it was right before closing, but the front door was unlocked so I thought I could at least ask a couple questions. She could have at least asked me to leave since she was about to close up. Her response was incredibly rude and unmerited, and leaves me with a sour taste in my mouth after a pleasant night. I doubt I'll go back to this store.
7 years ago (06-01-2018)
Short and to the point.. The bed is great. Of course after spending $7k I would hope it would be. Point: Bed is about 6 months old. We got the adjustable base without the massage or night light feature. After about 4 months the foot elevation feature started making a knocking noise every time you raised and lowered it. This started on the right side, now the left side is making this noise. Its LOUD enough be very annoying. So we went to the location where we bought the bed and they referred us to a number for service. Interesting to note at this time is the person working at the store had the same problem but it went away. Here is the part that irritates me a little.. It took almost three weeks even to hear from the service company which name is Leggett and Platt. One would expect that after paying that much for a bed, there shouldn't be any problems for quite awhile, not to mention the time it took to be contacted. The service tech just called to make an appointment....I will write another review after the service to see how it all works out. Again, bed is nice, be weary of the quality and issues with the base. If you're thinking about getting one..ask. I hope they fix this issue for future buyers.
8 years ago (29-06-2017)
My boyfriend and I came in hoping to find the perfect bed for our new home. Rachel met us with a smile and explained our options to help find what worked for us! I felt listened to and appreciated as a customer. We were able to receive 36 months financing 0% interest!!! The payments are extremely manageable for a bed that will last 25 years! today, I went to sign the final paperwork and Nyking helped process the application. He was so professional , kind , and had the perfect sense of humor/personality! I am so excited to have a new sleep number for my boyfriend and I! Thank you Rachel and Nyking for all your hard work and help!!
8 years ago (08-09-2016)
Clean store
9 years ago (04-08-2016)
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