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Slumberland Furniture

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Reviews, get directions and contact details for Slumberland Furniture

Story

Slumberland Furniture is your one-stop home furniture store for the rooms that make up the heart of your home. Bedroom & living room furniture, La-Z-Boy, Sealy Posturepedic, Simmons Beautyrest & Tempur-Pedic mattresses, leather, dining, futons & more.

Address: 4265 Rusty Rd, St. Louis, MO 63128, USA
Phone: (314) 892-9595
State: Missouri
City: St. Louis
Zip Code: 63128


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info
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Reviews
Our salesperson Charles was REALLY nice, HE does NOT get the "1 star" review, however Eian and Thad are VERY deserving of the "1 star" review. Upon coming back in for our 2nd visit to actually purchase the mattress we really feel in love with, Charles was off so Eian, the store manager, helped us. Wish seemed nice enough and walked us through everything and writting up the sale. When we got to the part for the free delivery, my wife and I BOTH made it VERY clear that we wanted our delivery to happen on a SATURDAY. Eian told us that we couldn't do this Saturday and we we would have to wait until the following week in order to get a SATURDAY delivery, so we said we could wait the couple of weeks and we PAID IN FULL for our mattress and "NEEDED" mattress cover. Well we are ALMOST at our exciting Saturday when I get a call to let us know that we are actually set up for a FRIDAY delivery...ummm, my wife and I work full time and waited an extra week so we could have a SATURDAY delivery. Well it turns out that they "NEVER deliver to our area on Saturdays and we must have been mistaken because your delivery on your receipt shows for Friday the 23rd." Ummm, I guess we should have looked at a calendar, but we took it for granted that when we asked FOR A SATURDAY that the STORE MANAGER would have given us a date for A SATURDAY, NOT A FRIDAY. Anyway, after have a rather poor experience at another St. Louis mattress shop, Mattress Direct, and let our sales person Charles know AND the store manager Eian know, they STILL can't fess up to their mistake. When I called and talked to Thad, the GENERAL MANAGER, he gave us options of: having it delivered on Friday (told us to get a friend or family member to watch our house), pick it up ourselves at another location, OR he could have it delivered to us NEXT Saturday(hmmmm, he told us that they NEVER deliver to our area on Saturdays). At which point I responded and told Thad that we would be happy to take delivery on Friday IF we could get someone to watch our house and we would like a set of Bamboo sheets as compensation...."Yeah, I am not gonna do that, we aren't allowed to do that, and your ticket says delivery for Friday, soooo." Evidently customer service is NOT something Slumberland, Eian, OR THAD are able to provide...do whatever it takes to get our money, but not do what it takes to take care of the customer...their corporate customer service is a joke too...
7 years ago (21-03-2018)
Furniture selection is very subjective, but I didn't feel like Slumberland had anything that struck my fancy. The prices seemed a bit high, but not as high as others. I saw what I thought was more retro/modern selections, rather than classic/modern. I may stop in again someday.
7 years ago (11-11-2017)
Another few purchases later and still very happy! Thanks Lisa. We love our beautiful new real leather power reclining sofas. Made our New Year start off amazing and comfortably! You are always very happy to help us, and are very honest. It's a special thing when you can keep going to the same place for years, see the same great people and quality, who treat you like family not sales. ❤ Thanks for everything Lisa, Sean and Rodel Thanks so much for the greatest service and experience ever shopping for a mattress! Our sales woman Lisa was simply the best in the business! She walked us through several different types of mattresses and through very few questions was able to narrow down the very best fit for us! As someone with many physical disabilities including RA, psoriatic arthritis, crohns, COPD, and many other physical and autoimmune health problems, Lisa understood just how important this bed would play a role in my everyday life for years to come. her wealth of knowledge was endless! She encouraged us to get comfortable and really try out the Sealy Optimum! We decided to go with the medium firm with the awesome power base! its only been 2 nights and 3 days and im already cutting my pain pill use by 2 a day! I feel comfortable and refreshed when I wake up already telling a huge difference! Lisa you are a well trusted member of the family and will receive repeat business as well as word of mouth referrals! Also want to give a shout out to Kyle for taking care of everything from delivery and assistance with our extra last minute addition of our beautiful tv stand and handling the 0% financing. He is also a great guy and will do what needs to be done to make the customer happy! Lastly the gentleman that delivered the ged were very quick, on time, and did a fantastic job! I was enjoying my new bed in no time at all! Thanks for everything Lisa and Kyle, Sean Welch
7 years ago (03-02-2018)
Lisa was a very helpful, knowledgeable and patient sales person, as we laid around on mattresses on 2 different days before we bought one. I would definitely recommend her.
7 years ago (26-10-2017)
It was our first time in and Stephen G. greeted us and was incredibly helpful and knowledgeable about the inventory and how it would match with our things. He helped us find a bedroom set and couch set all in one day! I would highly recommend. The products were good and the customer service was even better.
8 years ago (02-06-2017)
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