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Reviews, get directions and contact details for Small Animal Hospital

Small Animal Hospital

About

The Small Animal Hospital offers medical and surgical care for dogs, cats, birds and exotic pets.

Address: 2089 SW 16th Ave, Gainesville, FL 32608, USA
Phone: (352) 392-2235
State: Florida
City: Gainesville
Zip Code: 32608


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
The people were very friendly. The cost was reasonable/affordable and they didn't push you to buy things you don't need. The wait time was pretty short too since we called ahead. Very good experience. Vet was Julia wuerz, and I wish I remembered the name of her senior tech who I think may have been a student, but they were both very nice to my cat who is easily scared and thorough in treating him.
7 years ago (16-04-2018)
What an amazing experience! The most polite ,professional and thorough group of doctors and staff. Can't speak highly enough. Will recommend them to everyone.
7 years ago (30-04-2018)
Had a very positive experience. Dr and students were helpful and professional. Gave us options, didn't steer us toward expensive procedures. Felt prices were reasonable. Was impressed with facilities. Was above most county hospitals I've seen.
7 years ago (10-01-2018)
We had an incredible experience with Dr. Souza and the medical team at the Small Animal Hospital. Our 12 year-old dachshund was diagnosed with an extremely rare adrenal gland tumor but Dr. Souza was intimately familiar with the condition. We went through with surgery and I felt my pet was in the best hands before, during, and after the procedure. Two weeks out and our sweet pet seems to be back to his old self for hopefully many more years to come. My only critique of the experience is that the scheduling and check-out procedures seemed to be an afterthought. We could not get scheduled for an exam and imaging on the same day even if we put a deposit on the imaging time so it was not a waste for the hospital. Surgery was only done on certain days and the scheduling team had no concept of what the medical team was doing or empathy for someone traveling from out of town to line up all of these items to make the stay in town as short as possible for both the pets and the humans. If this could have been handled in a better way the entire experience would have been flawless. Overall, the medical care seemed to be the absolute best we could get in the state and I would recommend you get here if your pet's life is on the line.
7 years ago (06-02-2018)
I have been here about 7 times over the past two months and while not every experience has been terrible, I really wouldn’t recommend this place to anyone. On the first visit they make everything so proper and they do the exam in front of you and thoroughly discuss the issues your pet has. Every exam after that is really just a joke. You take your pet back to the exam room and then they take the pet away to do some behind the scenes exam in the back that always takes at least two hours and then they charge you 2x the amount a regular vet would charge. Almost every recheck exam there is a different student that doesn’t know the history of your pet and you have to re-explain the situation every time, even when they have all the history typed up on their little papers. I don’t think they study them very well. Extremely expensive, $80+ for just a recheck exam that I don’t even get to see happen. The worst part about this entire experience is that my fur baby ended up needing surgery and the doctor told me the surgery would be quick and he made it sound like a 3 or 4 hour ordeal. I decided to stay and wait because I live in Ocala and it made no sense to drive all the way home just to come back in a few hours. Meanwhile I waited in my car and in their lobby for 6 hours just for them to tell me that I can’t pick my pet up until 5pm - 9 hours after I got there. I would have gone home had I known the surgery would take the entire day. I wasted my whole day and all they could tell me was that they would call me as soon as they could. Terrible communication. The only reason I give two stars is because some of the people are very nice and the place is nice as well. Wish I would have known all of this before giving them all of my money. None of my four kitties will be returning here.
7 years ago (16-02-2018)
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