Small Dog Electronics

Reviews, get directions and contact details for Small Dog Electronics

Address: 100 Dorset St, South Burlington, VT 05403, USA

Phone: (802) 862-1316

Website

State: Vermont

City: South Burlington

Zip Code: 05403

Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: Closed

Update Info

Similar places near

Dakin Farm 58 meter Went in just to sample the yummy cheese and sausage. Ended up with all sorts of goodi...

Photogarden 59 meter I have been going to Photo Garden for the past four years or so, and I have always be...

Barnes & Noble 122 meter Although I love used book stores and support Indies - The Barnes and Noble is a place...

CVS 139 meter

Pompanoosuc Mills 241 meter Beautiful handmade furniture and Sam is incredibly helpful and informed.

Starbucks 260 meter Often very busy in the mornings and sometimes you'll have to remind the staff about a...

Sears 262 meter We ordered a new refrigerator. We paid for an install and water hookup and to have th...

rue21 266 meter HORRIBLE CUSTOMER SERVICE THERE!! DON'T GO THERE!!!

GNC 288 meter Looks like they have adjusted their hours on here. Thank you!

The Bagel Place 306 meter A variety of freshly baked bagels are available. Great service. Very popular among th...

Kevin Smith Sports 329 meter Great consistent skate sharpening and super friendly staff!

Play It Again Sports 331 meter There is a good amount of used sports gear available from ice hockey to skiing to ska...

The UPS Store 338 meter Best ups store in the area. By far better than Williston. Caleb is the best!

Alpine Shop 347 meter I had my skis tuned and buffed up for the season by Jake and he did an awesome job an...

Express 354 meter For over 30 years, Express has been a legendary fashion icon that offers the hottest ...

JCPenney 364 meter HEY they still have one, they really do have some great deals sometimes. Always chec...

FYE 367 meter Took my two youngest girls they where picking out shirts sales associate said I'll ta...

Presto Music Store Inc 374 meter 9/2/2017 We are from out of town and we were in a pinch. This spot was 12 minutes cl...

Reviews

Small Dog is the worst electronics store I've ever done business with.  It's pretty cliquish.  When you walk in, you'll see employees standing around talking to customers for long periods of time but it's difficult to get help there.

The technical department is inconsiderate and rude.  I was standing in line, with cash, ready to pay for a repair, and the guy behind the counter was talking softly and asking a bunch of questions to the lady in front, while a line of people formed behind me.  It got so bad that two students behind me announced "they need to get some more people behind the counter" or something to that effect.  But this guy kept jabbering, ignoring the growing line.  I don't like standing in lines as I'm sure no one else does, either.  While he kept on being really, really slow with the customer at the counter, I saw two tech service employees standing around at the back, doing nothing.  What's going on?  Seriously?  They should have been attentive and considerate and been up at the counter to ask someone else if they needed help.  Pathetic.

When I finally got to the counter to pick up my computer, the guy wouldn't give it to me until I returned with a receipt, showing I had paid, and he fumbled around the computer for 5 minutes like he didn't know what was going on, even though I had given him an order receipt.  Finally, he prints a receipt and tells me to go to the other counter to pay.  What?  So, I have to wait in line again to pay, get a receipt from that guy, then return to the service counter with that receipt to pay for the computer.  And when I returned, I cut in line, as the first guy instructed me to come up to the front.

Horrible customer service, inconsiderate and rude.  Pretty much like the employees of City Market, the most over priced market in Burlington, where the employees acting like you're interrupting them.

And what's with the little toy dogs in bags in pails on the counter?  Listen ... skip the gimmicks.  If you have GREAT customer service and considerate help, with fair prices, you will do well.

Small Dog Electronics is a place to avoid.

Cliquish clerks.  Overpriced service.  Rude employees.  Skip this place.

 7 years ago (10-01-2018)

I've been in twice in the last week and had good experiences both times.  The first time Moses helped my wife and myself.  He is obviously very knowledgeable.  Unfortunately I'm rather low tech and couldn't quite keep up with him.  But he was very willing to help and to give me his time.  The second trip Justin helped me and while he suggested that I could save myself some money by doing a restart on my iPad myself, I asked him to please just do it for me to save me the frustration.  He did the restart while I wandered in the store and soon came out with the job completed.  He then took plenty of time to help explain to me how to stay on track and how to continue the setup.  I was very pleased in the end!

 8 years ago (24-10-2017)

I bought a macbook air plus a 3 yr warrantee. When I brought my computer in to deal with a problem I was told they couldn't fix. I would have to go to an apple store."Where's the nearest one?" "In Albany, NY"
I should have been told they are not an authorised apple repair shop.

 7 years ago (20-02-2018)

I have always had a positive experience with Small Dog Electronics. They are better than an Apple Store in my opinion for certain things.

 7 years ago (28-12-2017)

My retina display on a mac book pro needed to be replaced covered under warranty so I brought it to Small Dog service. Moses behind the counter was professional and provided great service. They made the repair in 2 days and I paid $0.00. Thanks Small Dog,  I will be back.

 8 years ago (01-10-2017)

Comment on this business

Map, Satellite View
Street View

to add Small Dog Electronics map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=small-dog-electronics&id=34341&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/small-dog-electronics-i34341.html" target="_blank" title="Small Dog Electronics">Small Dog Electronics</a></p>

Reviews, get directions and contact details for Small Dog Electronics

Opening Hours

Find nearby businesses, restaurants and hotels

We use cookies