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Reviews, get directions and contact details for Sears

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Please visit your local store at 155 Dorset St in S Burlington for more details about values and deals! Sears for the past 100+ years has provided its customers with great products and service. Sears has a huge range of products in Appliances, Tools, Lawn & Garden, Clothing, Electronics and more. With many brands within its Stores, Sears also has reputable house-brands such as Kenmore, Craftsman and Diehard and the newest and latest addition, Kardashian Kollection. Customers will find brand variety, customer satisfaction and excellent service at any Sears Store.

Address: 155 Dorset St, South Burlington, VT 05403, USA
Phone: (802) 859-2000
State: Vermont
City: South Burlington
Zip Code: 05403


Opening Hours

Monday: 9:30 AM – 9:00 PM
Tuesday: 9:30 AM – 9:00 PM
Wednesday: 9:30 AM – 9:00 PM
Thursday: 9:30 AM – 9:00 PM
Friday: 9:30 AM – 9:00 PM
Saturday: 8:00 AM – 9:00 PM
Sunday: 10:00 AM – 6:30 PM

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Reviews
We ordered a new refrigerator. We paid for an install and water hookup and to have the doors reversed to open on the other side. Sears delivered and the delivery man said there wasn't time to change the doors. But, we could call him at home and for $20 he'd come out to do it. We'd already paid Sears for this. I called Sears and they told us they would schedule a service call, which we'd have to pay for. Oh -- they mistakenly told me we'd have to purchase another ice maker if we switched the way the doors open. At this point, I wish I'd never ordered from Sears. We're cancelling our accounts with them. They don't care after the sale. Think carefully before buying any major appliance from them.
7 years ago (02-03-2018)
We ordered a washer and dryer from them. Not only did they not show up, they didn’t call to tell us they weren’t coming. And their next delivery date was a week later. We canceled our order and ordered through another company. Two days later, sears delivery men show up unannounced in the middle of the evening to deliver an order we had already cancelled. Horrible customer service and rude people on the phone. It’s a bummer because we have always had great service before now. Would not recommend for appliance purchases.
8 years ago (19-01-2018)
In-store experience was fine. We bought a dryer - the sales staff were helpful. Delivery, however, is very disappointing. Paid for the 4 hour window 8-12, and called at 12:05 when delivery was still not made. I was told we were next. However, at 1pm, still no delivery. I called and was told the truck had broken down, and am now forced to reshedule. Considering Sears had my #, I would expect to be called and notified that there was a delay. The call center rescheduled my appointment, but it's another half day of work lost and inconvenience. Stuff happens, but communication is a professional requirement.
8 years ago (15-11-2017)
Highly recommend this garage. Not only did they take on a challenging ball joint replacement on a Sunday afternoon, they stayed late until the job was finished. They spotted and fixed the potentially disastrous issue VT tire failed to see two days prior. They were incredibly helpful, informative and friendly. Ricky made sure we were up to date with the progress of the repair. My car has over 140k m on it and it is, once again, running like new. Thank you guys so much!
8 years ago (07-08-2017)
This is a terrible department store. They never have anything I'm looking for. I went in today in search of a lampshade and some fragrance and the store had neither. The employee I asked about it basically laughed at me that I would be in search of such items at their shop.
8 years ago (01-12-2017)
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