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Reviews, get directions and contact details for Snake River Pool & Spa of Idaho, LLC

Snake River Pool & Spa of Idaho, LLC
Address: 1340 S Orchard St, Boise, ID 83705, USA
Phone: (208) 344-5199
State: Idaho
City: Boise
Zip Code: 83705


Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: Closed

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Reviews
Just recently we purchased our second Hot Springs spa from Snake River Pool and Spa and we must say they are the friendliest and most supportive team around. The initial tub we received had a manufacturer defect which the team recognized immediately upon delivery and assured us that it would be remedied. The team stayed in constant contact with us on the resolution and in the end Hot Springs voluntarily replaced the tub allowing us to use the existing tub until the replacement arrived. Once the new tub arrived, we were immediately contacted by the spa team and the tub was swapped with the same friendly install as the first experience. We cannot say enough about their support and believe the team is top notch. We would highly recommend the Snake River Spa team to anyone. Thanks, Brett
7 years ago (21-03-2018)
The people at Snake River Pool & Spa are friendly, courteous and knowledgeable. I was referred to them by a friend, and they certainly have not disappointed. We purchased our hot tub from Danielle from the Boise location and could not be happier. She was very helpful in showing us the different hot tubs and answering all the questions we have. Once we purchased the spa, the great service from Danielle did not end, she continues to be top notch in customer service. She is extremely helpful in making sure the hot tub is perfect for our needs whenever we have issues. She is a text or phone call away and she is quick to answer them. She helps make sure our water is perfect. When we have issues with PH balance, Chlorine, cloudy water, she helps us get right back on track. Thank you Danielle and keep up the good work, we will refer her to anybody wanting a great hot tub!
7 years ago (13-02-2018)
We purchased a used Hot Springs Sovereign Spa from Snake River when we first moved to Boise in 2006. With their help-always having the parts we need and the expert advice and willingness to explain the repair procedure- my talented honey has managed to keep it working at 25 years old! People still think it's NEW! Friends are on their 3rd hot tub in that same time period and have spent 10 times as much! I would never buy any other brand than Hot Springs, and can't recommend Corean at the desk or Jon in the service dept highly enough! We LOVE our SPA!
7 years ago (20-04-2018)
We were introduced to Snake River Pool & Spa when we acquired an old 1980s Hot Springs Spa for free and their help & service was great. We decided to purchase a brand new hot tub after remodeling, and went through them again due to our positive experience. We have been blown away by their customer service plan for those that buy their hot tub through them. They are extremely knowledgeable and friendly, and from the delivery guys to their follow up, we are super impressed. Not sure what tub to get? Just bring your swimsuit and try out their hottubs in a private area of the showroom. They'll even give you a robe. Hot tub Johhny came out for a personal consultation at our house to teach us the proper chemicals and answered any questions we still had. I really appreciated that extra service. Would recommend them to everyone.
7 years ago (02-04-2018)
Johnny came out and took at my spa several times and he's done a great job every time. He's very kind and helpful! I am glad to have had his help with my spa along with the rest of the Snake River Pool and Spa team!
7 years ago (15-04-2018)
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