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SoftMoc

  1. Ontario
  2. Ontario Shoe Store

Reviews, get directions and contact details for SoftMoc

Address: 1349 Lasalle Blvd #51B, Sudbury, ON P3A 1Z2, Canada
Phone: (705) 525-0271
State: Ontario
Zip Code: P3A 1Z2


Opening Hours

Monday: 9:30 AM – 9:00 PM
Tuesday: 9:30 AM – 9:00 PM
Wednesday: 9:30 AM – 9:00 PM
Thursday: 9:30 AM – 9:00 PM
Friday: 9:30 AM – 9:00 PM
Saturday: 9:30 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM

Update Info
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Reviews
I bought a pair of shoes for work. Paid over $100. I was told I could return them as long as I didn't wear them outside. I wore them at work for 2 hrs. My feet were killing me. Could not return them because the clerk said she did not feel comfortable taking them back. I was told she would speak to the clerk who sold them to me. A lot of good that does me now!!
9 years ago (13-09-2017)
Horrible. I went into the store about 2 weeks ago and wanted a new pair of winter boots. There were 3 people working. One associate past me a dozen times and not once greeted me or asked me if I needed a hand. Horrible customer service. I should not have to run after an associate in such a small store. I was in the store for about 15 - 20 minutes and not one person helped me. By the time I left the store they were all standing around chit chatting behind the cash. I went in again today and same thing happened. I was there for about 15 minutes and a girl finally approached me. I won't be returning to shop here.
9 years ago (09-09-2017)
Tonight was in with my son and one of the employees was dealing with a very horrible customer. She was trying to help in a very professional manner even though she was very verbally abused to the point of being in tears afterwards. I wish I had got her name because she did a very good job considering the non justified abuse she had received from that horrible customer. She deserved an award for sure!!!!
10 years ago (28-11-2016)
I always get great service at the Softmoc in the New Sudbury Mall, their staff is all super helpful!
10 years ago (23-06-2016)
Extremely disappointed in their shipping process.. my boots are still missing.
10 years ago (05-01-2017)
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