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SofTouch Dental

  1. Florida
  2. Lake Mary Dentist

Reviews, get directions and contact details for SofTouch Dental

SofTouch Dental

About

Dr. J. Nguyen and her team of highly trained professionals are dedicated to providing the finest in restorative, cosmetic, sedation, and implant dentistry.

Story

Dr. J. Nguyen and her team of highly trained professionals are dedicated to providing the finest in restorative, cosmetic, sedation, and implant dentistry.

We are proud to provide a State-of-the-Art facility for the highest quality dental care available. It is one of our top priorities to protect the well-being of our valued patients. For this reason, our office meets and surpasses all OSHA (Occupational Safety and Health Administration) and CDC (Center for Disease Control) standards.

Payment Accepted: Major Credit Cards, Check, Cash, Debit Card

Contact us via phone/email to set up appointment.

Address: 3232 W Lake Mary Blvd #1400, Lake Mary, FL 32746, USA
Phone: (407) 323-1010
moc.liamtoh@latned-hcuotfos
State: Florida
Zip Code: 32746


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Reviews
If I could give Soft Touch Dental less than one star, I would. My son went to Soft Touch Dental after checking with his insurance provider about his coverage and needing a new dentist. The insurer told him he was covered for exams, x-rays and cleanings and gave him Soft Touch Dental's name and number. After he had his teeth cleaned there, personnel in the office told him he didn't have coverage, he only had a discount. They charged him $170 just for cleaning his teeth. The problem was (is) he does have coverage and it's not a discount plan. I think the personnel just didn't want to do the job he or she is hired to do and call the insurer.
8 years ago (19-06-2017)
Sharing a great experience with SoftTouch Dental! Great office staff and follow thru to a very kind and gentle dentist! I wish I had know about this place sooner!
8 years ago (28-07-2017)
Was pleased the first time I visited this office. However, this is my second time going for a cleaning & was very disappointed. I was given a price of $300 for a cleaning!! That included a "plan" to help me save in the future & a whole bunch of junk I never asked for. I paid about $206 and got taken back for my appointment. I tried to get the flouride removed but was told it's a must before I paid. During my session with the hygenist, I asked not to have flouride & he respectfully left it up to me. I then came out & asked for a refund of the flouride & the girl with glasses was very rude. She had an attitude & made me feel like I was a tough customer. The other girls were fine minus the one who provided misleading information. Be careful from this practice's business tactic.
8 years ago (04-08-2017)
Spoke to a girl named Stephanie through text message and she was very rude and honestly I felt insulted by her, I was asking for a figure on how much it would be to have a crown replaced and a deep clean since I dont have insurance. She wouldnt give me a qoute until I went for the exam, not even a ballpark figure of how much work like that costs, and I told her to go ahead and cancel the appointment because I dont feel comfortable spending money on an exam and them telling me an outrageous price for everything, and she said we cannot give a qoute without an exam with the dentist, and i responded that its fine and just go ahead and cancel his appointment, so she keeps on going and responds to that saying "if your looking for the cheapest dental work in town, we are not the one". I respond saying I just dont want to be ripped off, it doesnt necessarily have to be the cheapest, then she says " all dentist go by a ucr fee if you dont have insurance, they dont make up their own fee." So I asked her what the fee is, and she says "i dont know, I am not the dentist, I cannot make that diagnosis". Then I tell her I already got the diagnosis from another dentist a year ago. Then she says "If your really not shopping for the cheapest dentist in town, i reccomend you get at least 3 opinions from different dentists, but do make the appointment, xray and have the exam done, no dentist will give treatment based on another treatment plan, good luck." Then I told her they are not the only dentist in town so please just cancel my appointment or dont, i really dont care. So she says good luck searching for the cheapest dentist in town Nice huh? Very rude, bad customer service, just wanted to post this to warn everyone about this place, because any real professional office would not under any circumstances allow their receptionist to speak to a potential client in that manner.
8 years ago (24-07-2017)
Dr Nguyen and the staff at SoftTouch Dental provide great care and service. They take the time to explain the procedures and offer great advice on the best options for your dental care. My wife and I both appreciate the attention to support and comfort that is given. We highly recommend SoftTouch Dental for those who need dental care.
8 years ago (03-05-2017)
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