Solace Day Spa Alexandria, VA

Reviews, get directions and contact details for Solace Day Spa Alexandria, VA

Address: 7696-B Richmond Hwy, Alexandria, VA 22306, USA

Phone: (703) 660-9068

Website

State: Virginia

City: Alexandria

Zip Code: 22306

Opening Hours

Monday: 9:30 AM – 8:00 PM
Tuesday: 9:30 AM – 8:00 PM
Wednesday: 9:30 AM – 8:00 PM
Thursday: 9:30 AM – 8:00 PM
Friday: 9:30 AM – 8:00 PM
Saturday: 9:00 AM – 8:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

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Reviews

Solace Spa has very poor customer service.
I had my white blouse colored black.
Soaking wet from neck, side to side of my shoulders to the waist line.
Katie only took the hair dryer in her hand, another customer came and told me to go dry my self in the bathroom, and wash my blouse at home right away. A good thing I had brought an extra blouse with me in case of getting wet. The blouse is totally ruined. The blouse very wet and water was dripping down as if it was taken out of a bucket and 28 degrees outside and I suppose to walk to my car under this horrible condition.
The disaster did not STOP here, my hair was colored  black and I am light brunette. 
I mentioned to Katie that it is too black as soon as she had washed my hair. Katie said once she dries my hair it would go to gold, but never did.
High lights look as if I had them done eight months ago. Then one more mishap with the bill. I was told that I would receive 20% discount and also had a gift card. The cashier only gave 10% and took my gift card. Another woman comes and says I did not pay as I was about to depart. I said here is the receipt of my credit card and then she said that cannot be done this way.
My skull was burning had to run to a friend’s home to wash my skull.
I am black jet and not light brunette or light blond and just a less than thin high lights that begin half way from my hair down
Very poor horrible customer service and experience
The massage and the cleaning lady are the nicest and best and the only professionals at the Solace Spa. 
I would not recommend this place for nothing except the massage.
Paying to be abused and leave very disappointed and extremely unhappy.
I would never go back to Solace Spa.

      
      
      
 7 years ago (01-02-2018)

Good place, however they dont let u add the tip on a credit card transactions.  Seems a bit shady that they possibly want to avoid paying taxes on tip.  Please correct this.

 7 years ago (19-04-2018)

Disappointing manicure at such a high price point. Don't waste your time or money!

 7 years ago (09-05-2018)

I've been here over 10 times to do my nails and pick a different person everytime because I've left disappointed every time hoping the next one will be better but apparently it took me too long. It seems this place employees without previous experience so basically train while they earn. I've attached pix as proof of how bad the work is.

 8 years ago (07-09-2017)

Great service--that means courteous, kind, helpful, and not pushy.

Prices--high, but the services are worth the extra dollars. I am a fan of the signature pedi  ($65), which takes a full hour and includes multiple massages, oils, wax, buffing, scrubbing, grating, etc. The chairs are excellent, too.

My favorite part about this place is that they take their time...even offer a beverage...with ease and care.

I will say that their service menu is a mess--$4 to clip nails, $3 to repair, $7 for designs on two big toes. Madness.

I'll stick to the signature pedi.

 8 years ago (09-08-2017)

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Solace Day Spa Alexandria, VA

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