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Southern Arizona Veterinary Specialty and Emergency Center

  1. Amphi
  2. Arizona Veterinary Care
  3. Lowell Veterinary Care

Reviews, get directions and contact details for Southern Arizona Veterinary Specialty and Emergency Center

About

SAVSEC provides 24 hour emergency pet care and specialty veterinary services in the Tucson area. We are AAHA Accredited. 1 phone number, 2 locations.

Address: 141 E Fort Lowell Rd, Tucson, AZ 85705, USA
Phone: (520) 888-3177
State: Arizona
Zip Code: 85705


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Reviews
I had a great experience taking my dog to the Ft. Lowell location of the Southern Arizona Veterinary Specialty and Emergency Center. My dog had eaten an oatmeal raisin cookie the pervious night and after exhibiting some symptoms the next day, the Animal Poison Control Center recommended I take him to an emergency vet immediately. My primary vet recommended Southern Arizona Veterinary. Upon arrival, the receptionist was very friendly and after filling out some paperwork, I was seen immediately by a vet technician. I had a few minute wait to see the vet while she reviewed my case with the Animal Poison Control Center. While raisins can cause kidney failure in dogs, the vet was very calm as she explained the situation, helping me to keep calm. The vet recommended blood work to catch possible kidney failure. They have a lab on sight, so they completed the blood work and had the results in 15 minutes. I told the vet that my dog has anxiety when kept in a crate and will lick his paws (which can cause infection), so he should only be kept in a crate with a cone. Turns out, while waiting for the lab results they never put him in a crate - they just kept him on a leash with them! They thoroughly went over the results and discharge care, and answered all my questions. Everything looked normal! However, they said if he exhibits any more symptoms within the next 24hrs, I can bring him back and it will be covered under the initial examination fee. The receptionist, technician, and vet were all very kind and worked well with my dog, who is not crazy about vets. If you have a pet emergency, I would highly recommend this vet.
10 years ago (14-01-2017)
I actually took my dog here a couple of years ago to put him to sleep but never wrote a review until now. First, we were very grateful that this place is open 24/7. The staff was very courteous with us and were very sorry that we had to put our dog to sleep. He was very old and had several issues. They let us into a room with him for as long as we needed and treat him with love and dignity. A couple of weeks later we received a card signed by the staff letting us know how sorry they were that our Patches had to go. That was beautiful. We also purchased the paw inscription on clay and it was beautiful too. They took care of the incineration and called us when it was ready for pick up. I'm so sorry some other reviews didn't have a good experience but I can say ours was great and will take our other 2 dogs whenever we need veterinary services.
10 years ago (05-10-2016)
UPDATE on 10/13/16: Our Canon sweet boy golden retriever had VALLEY FEVER. After they wanted to remove a lung lobe all he needed was Fluconazole and he is now 100%. thanks for the call SAVS. YOU MONEY HUNGRY DISGRACE OF A VET. This is the Fort Lowell location. 8/18/16 Please note: this is really about a certain Doctor (Dr. Bailey), than the hospital as a whole, but then again, they recently hired her. We were referred to SAVS from our local vet who claimed they "could not do anymore for us at this time". In reality, all she had done for us was take x-rays and a blood test that cost us $700 and sent us out the door, but that review is following this one. We felt good the first time we called SAVS and were able to get in at 9am the next morning for a specialists appt. I mean we thought our 5 yr old golden only had a few days left the way our local vet was talking. So, we fight our way through the flood at 9am to get there only to be told we would not be seeing the Dr. we were suppose to..which came highly recommended. No, we got the new girl in town, Dr. Bailey. She comes in the waiting room greets our boy, good start. She seems to be listening to his past history and sharing her personal experiences with us...still going good. We all proceed to go to an exam room where she comes in with his x-rays and blood work results and gives us the cancer talk. Wow, that all happened so fast...we have not even diagnosed him and you are already talking about removing a lung lobe? Should have been my red flag to pay the outrageous $98 specialist fee and run out the door swimming for home. Well, now we are told, he is going to need an ultrasound and if his masses our near the wall she will take a biopsy. We are told it won't take too long, but it is really necessary. The tech comes in with the old price sheet. Ok fine, he's our son and we would pay anything, they must have seen us coming....$920. Along with that, please sign a DNR...we are now in tears and told they will call us when they are done. 4 hours slowly pass and we hear nothing, we have gone to lunch and eager to get our buddy back. We are told they have not started on the ultrasound and it should be done in a couple hours. So our son is still in the cage after you told us not to feed him in the morning and is in pain? It's now 3p and we head back to the specialists. We sit in that same waiting room and Dr. Bailey comes out says the ultrasound was clear (thank God!) and she did not do a biopsy. We go back into the room waiting for our son and she gives us our options. We could do a $2500 ct scan or we could test him for 2 fungals ($400) that he may have got from traveling. Of course, we choose the later..we might as well rule out somethings before we put this kid through anymore pain. At this time, there is a lot of in/out from Dr. Bailey and the tech and we really just want to see our boy. Finally he comes in ecstatic to see us, shaved and wet from the ultrasound. Along with the bad customer service who did not call and update us, they stuck it to us as we were billed for a $107 catheter that they did not use, but still "had to charge us for". We go home, still with no answers, no diagnosis. Now this is the surprising part and it floored us--- Fast forward a week Aug 15th. We have waited for these fungal tests to come back so we can make an action plan...we get no call in the morning so we call twice to check in..we go through 20 minutes of holding to be told the Dr. will call us soon. We just want a negative or positive test result or did you forget we were your customers last week? After the service (or lack thereof) we would not let Dr. Bailey treat our goldfish.
10 years ago (14-10-2016)
Our beloved cat of 10 years suddenly was ill. We first went to the nearest vet but were quickly referred to the Southern Arizona Veterinary Specialty and Emergency Center. The speed at which they began to immediately treat our girl and the quality of care for both me and the cat were exceptional. She was in very bad condition, and the doctor took a lot of time with her running necessary diagnostics (all covered by the intake/stabilization fee) before speaking to me about her condition. The doctor was supportive, kind, caring and patient. She took a long time with us, asking for our input on our cat's behavioral history as well as further details about the sudden illness. She took her time in listing and describing the main possible reasons for her sudden illness. And she very gently and sensitively gave us the bleak prognosis. She gave us a few treatment options, but was very forthcoming with the high likelihood that it was our girl's time. We chose to keep her on life support a little longer, but within the hour she was gone. The entire staff at the clinic was so warm and caring and so patient during this extremely frantic and heartbreaking time for us. From the beginning of her intake to even several days after losing her, the hospital staff has been very supportive and understanding. Despite being busy, all of my questions have been kindly and thoroughly answered. This is the first pet I have ever lost, and I am very grateful that we did everything that we could at Southern Arizona Veterinary Specialty and Emergency Center. It has been important to us that she was given the best opportunity to live and was able to pass over with her loved ones nearby in dignity. Thank you all for your help.
11 years ago (25-05-2015)
My beloved dog passed away last night, and I was completely distraught. I'm so grateful for the kindness and empathy they showed me on such an awful night. They were quick and effecient, and because they are open 24 hours, I was able to take her to them right after, even though it was after standard business hours. Additionally, they were reasonably priced, and they offer a special paw print cast for free, which is such a neat way to remember my special girl.
11 years ago (02-11-2015)
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