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Sparkle Brite Pools of North Port

  1. Florida
  2. North Port Store

Reviews, get directions and contact details for Sparkle Brite Pools of North Port

Sparkle Brite Pools of North Port
Address: 1511 Sumter Blvd, North Port, FL 34287, USA
Phone: (941) 423-6003
State: Florida
City: North Port
Zip Code: 34287


Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 2:00 PM

Update Info

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Reviews
After being with them, practically since their opening, we're done. This particular location would arbitrarily change our "regularly scheduled" day for cleaning...and we never got angry. They forgot about us several times when their staff would change or their owners would go on vacation...sometimes for more than 2 weeks, and all we did was call to check...and get, "Oops! Our mistake." And we'd take it. So we didn't think it was a big deal when sometimes we'd play quarterly v. Monthly because Patrick, the owner, never said a thing. But this time, while dealing with my husband's illness, then his father's death causing us to have to suddenly leave town, we had problems. As soon as hubby was feeling better, (Feb.) he paid the bill and assumed everything was fine. Until we looked out the window Saturday afternoon and realized our pool had a greenish tinge. So we called. The owner was off, but we were told he'd call back. After WE followed up twice we were told someone would be back out Monday to take care of things. When that didn't happen started calling...and got a call back today. They were going to look into what happened with the "route" supervisor who promptly told us that they weren't coming out as we'd never paid for March's services yet. When we advised we hadn't even gotten that bill yet, he told us that they would not be performing any further services without a credit card on file with the "billing department." This was the first we'd heard of it, but ok....right? Then he wanted to know "how green" our pool had become. We told him that when he was expected Monday we could easily see to the bottom (mind you, we'd been calling daily with little to no luck), but that now it was pretty green. He said the pool probably needed to be re-treated now. And it would cost an additional $200. Hmmm... So granted, we should not have been late on payments (but if they'd let us know the credit card thing WAS an option, this would've been a non-issue), but is it really good customer service to change your customers' service dates with no notice, to randomly forget to service them at all and expect everything to be ok, then to cancel people who have been both good customers and referrers without even telling them you've changed billing policies?Or that you're discontinuing service? Nope. There are other options around. I'm over being held hostage to things that aren't even relayed to me. Communication is key in any relationship and theirs sucks.
7 years ago (29-03-2018)
Our pool is dirty many times - they don't come out as they say - they won't assist when you have a problem with a hose until 3 days later - had them for 2 years always paid as planned - time for a new company. Not a good company for pool maintenance- many problems over past 2 years - they don't come out when you call and say the pools dirty and no ones been out this past week - they don't rush out
7 years ago (19-05-2018)
Patrick and his staff are always helpful and very knowledgeable on pool chemistry. They will test your pool water at no charge and tell you what to add to maintain crystal clear pool water. I have used them for pool repairs as well and am very satisfied with their work.
7 years ago (08-10-2017)
This is the place to go for help but if Patrick is not in . . . don't bother. Staff is not that helpful and seems to care less.
7 years ago (26-04-2018)
Really nice people
7 years ago (15-05-2018)
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