Sparkling Image

Reviews, get directions and contact details for Sparkling Image

Address: 3241 Plainfield Ave NE, Grand Rapids, MI 49525, USA

Phone: (616) 363-7364

State: Michigan

City: Grand Rapids

Zip Code: 49525

Opening Hours

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 8:00 PM
Sunday: 8:00 AM – 8:00 PM

Update Info

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Reviews

If there was a way to enter no stars I would. I tried to go in for a typical oil change, which I have done there for the past number of years. It was taking longer than usual and when someone finally said something it was stated the plug was on tight and they had stripped it more than how it came in but they were calling the manager to come take a look. When he showed up, he tried and failed to get it off. After being there for over 45 minutes he comes up and tells me it's stripped too badly to do anything and it's the first time in 15 years he hasn't been able to remove a plug. He said I should have been told this 20 minutes ago but it's no big deal. I guess if I wasn't expecting a quick change then an extra 20-30 minutes sitting in the oil change might not be a big deal. I told him the worker that was trying before had stated they had stripped it worse. The manager simply said that can't be the case and "good luck with that". For the cost of the oil change I will surely be able to find a place with better customer service who can do the same thing (and actually get the plug off too).

 7 years ago (09-03-2018)

So let me see if I get this right. I pay you $30 a month for unlimited car washes, right? Yet I see "close for repair" sign 2-3 days a week.  Why do I stay with you?  Your workers are hard working when they make sure salt is off - but your reliability is not good. I don't even drive by sometimes because it isn't around the corner. 

Frustrating to say the least.

 7 years ago (15-01-2018)

Fast service friendly staff.  Car wash was good.
Oil change as expected

 7 years ago (02-01-2018)

Had the $30 a month unlimited wash pass. I enjoyed the pre wash scrub with a brush. Workers are not put together and are very young. The wash its self is dated and is sub par. I called to cancel the wash pass after it was no longer convient. I called and they told me since it was within 7 days of my billing date I still had to pay. I responded with resistance but agreed, 3 months later they are still charging me $30 a month. Would not recommend at all 0/5

Was refunded, however had a very combative, rude and degrading manager. Terrible terrible terrible

 7 years ago (14-11-2017)

Great deal on the monthly   unlimited  car wash at sparkling image.

 7 years ago (15-02-2018)

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