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Reviews, get directions and contact details for Splash Harbour Water Park

Splash Harbour Water Park

About

Welcome to the brand new Splash Harbor Water Park! We have something for everyone! From thrilling water slide to our relaxing lazy river! Come explore.

Address: 399 2nd St, Indian Rocks Beach, FL 33785, USA
Phone: (727) 754-6492
moc.krapretawruobrahhsalps@ofni
State: Florida
Zip Code: 33785


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Reviews
My daughter (3) and I went to this place with some friends and had a good time! While we were here my daughter had fallen and needed emergency help. The staff here were very quick in giving us the attention we needed. John who was overseeing us made sure all of needs were met. He even made it a point to keep checking in with us throughout the day. I am very thankful for his help and kindness. I did read reviews before coming about how expensive it is… I feel like it’s a nice spot to have some fun! Sure the price is a little high but I can’t see myself doing this everyday either. The drinks and food were good. Service was good. All in all we had a wonderful day! We plan to visit again soon!
8 years ago (21-06-2017)
This is approximately our fifth trip there. Our girls love the water slides and lazy river. Staff is friendly. The manager John is great... very attentive and truly cares about his customers. He goes above and beyond. The food and drinks are great and reasonably priced for a water park. We love the fact is it very convenient and plan to bring the girls there a lot over the summer with their season passes.
8 years ago (29-05-2017)
On 05/17/17-A friend and I went to Splash Harbour water park (actually a slide and a pool) as celebrated guests granted free admission – we are medical professionals. While checking in, we were informed of the "convenience" of "lockers" to store our belongings. The price was shocking - $5, $7 or $9!!!! When I complained, I was told their pricing is comparable to other parks (assuming they were referencing parks like Disney and Bush Gardens). There were three employees at the registration desk. We enjoyed almost all of our time at the restaurant and bar as the "park" was lack-luster at best. Upon leaving, (around 6PM), I entered the combination for our rented locker and it did not work. All the employees associated with the park had left. No one else knew anything and stated they "...have nothing to do with them...they are a totally separate company...". My car keys and identification were in the locker as well as my friend's personal belongings. I was unable to leave. Apparently, there is a time at which you must retrieve your belongings from the rented lockers or the lockers will no longer be accessible. The time is 6PM - yes, that is a full 2 hours before the sun sets... at a water park. This was NEVER verbally communicated to us. We did not see any obvious signs, printed warnings on the lockers nor were there any obvious warnings in the electronic system through which we reserved and paid for the locker. I asked the hotel staff, bar staff, restaurant staff, passing customers, managers, security staff, etc. for help - to no avail. I then became very loud yelling and repeating my requests to everyone. About one hour after my continuous yelling, a person walked up to me and produced my belongings. I do not know why they held my property for ransom or how this person was able to find it - they offered no explanation. The following day, I attempted unsuccessfully to reach "Splash Harbour" by phone continuously till about 2PM at which point I just started ringing the phone off the hook. Eventually a “desk manager” answered and I explained what happened. The "desk manager" instructed me that I should have seen the notice on the entrance door regarding the time frame for the lockers. He offered “free admission" to the park as resolution of my situation - my perception was total apathy. I asked for my $5 to be refunded, I was told "all sales are final”. It is very difficult to get away with treating people like this in person and you can rest assured I will be re-visiting "Splash Harbour" in person to get my $5 back, get the number to the locker company and to personally communicate my feelings directly – to someone’s face. I will never have anything else to do with this place. It is a crying shame they are located so closely to a local eating and drinking establishment whose reputation has the risk for being tarnished simply by association. Splash Harbour – yea, not so much!!!!!
8 years ago (19-05-2017)
We have a large family so we payed close to 200 dollars for admission. We arrived about an hour after they opened and within 20 minutes of entering the park there was some lightning close by so everyone was made to exit the pools. We waited about an hour for the storm to pass. Then they announced that the park was closing. My children had slid down the water slides 3 times and my wife and I never even touched the water. Of course on your tickets it says no refunds. So needless to say we want be back.
8 years ago (29-06-2017)
Staff is not friendly and more concerned about who is bringing outside food and beverages in rather than keeping kids safe. Lines are long. Witnessed one child get hurt and another doing back flips in 2.5ft deep water which could have been detrimental but no one said a word. However they were quick to boot people out for bringing their own drinks. Pretty shady when you have to pay $25 to get in and can't bring water. Don't waste your time or money.
8 years ago (25-06-2017)
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