Sprint Store

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DIRECT

Address: 12499 Elm Creek Blvd N, Maple Grove, MN 55369, USA

Phone: (763) 315-4535

Website

State: Minnesota

Zip Code: 55369

Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

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Reviews

I have been in a couple times over the last 6 months for cracked screens (all my fault) and have received great service each time. They are so accommodating and helpful. Thank you!

 8 years ago (12-01-2018)

Went it with 4 phones to add to my one account. Walked out after 5 minutes of terrible customer service and went to Verizon and was set up immediately with no hassles. The gentlemen helping us said there was no way to transfer an existing Spring Phone number to new Sprint plan. He said "I can't make magic happen". This was the final straw in a string of terrible customer service from the phone, web chat and 2 in store visits. All I wanted to do was add 3 more lines. I strongly suggest to move to Verizon. I have many friends with the same issues who are all changing.

 8 years ago (16-10-2017)

Last month I came to the store and upgraded my phone but, was offer a promotional deal on some phones and was told the manager would make some adjustments on my bill, but I would have to come back to the store to get the adjustment made before I pay my next bill. I came back to the store and was told the store manager was out and she was the only one that could do the adjustments. The lady told me she would send her an email about it and that she could just make the adjustments without having me come back up to the store. Well 3 weeks later no adjustments to my bill and I go back up to the store and of course the manager is not in again. Frustrated at this point. Was told today the store manager would call me. Of course no call. I feel like I was ripe off and promised something that has never happened. This store is horrible and of course nobody knows anything. Will be making a call to corporate to file a formal complaint.

 8 years ago (31-07-2017)

My iPhone broke from the new IOS update and I took it into the Arbor Lakes store the day after. Bryan completely took care of everything. He was extremely helpful and made a stressful situation a lot easier :)

 8 years ago (22-10-2017)

The service here is good. Keep in mind it is a busy store so setting an appointment helps. The staff and store manger here take the time to explain everything and make sure you are getting what you want and need. I've been using sprint for 12 plus years with no problems and this store since it was opened. Never have had a problem. Thank you to the team here for making each experience a good one. 

 8 years ago (28-06-2017)

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