Sprint Store

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DIRECT

Address: 2310 Battleground Ave, Greensboro, NC 27408, USA

Phone: (336) 286-5600

Website

State: North Carolina

City: Greensboro

Zip Code: 27408

Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 12:00 – 6:00 PM

Update Info

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Reviews

These five stars are because of one particular staff person at this location. I have to say that, in the past, service as this location has been spotty and sometimes downright terrible. But now they have a new manager, William Phifer, whom I had the good fortune to be served by the last two times I was there. He is very knowledgeable, patient, kind, not patronizing, and a real problem solver. Thank you, William!

 7 years ago (23-04-2018)

I came to get my account information reset and the gentleman helping me tried to make it my fault for trying to find out why I was charged 133.  I always pay my bill in full and am unable to access my bill online.   I went to a Sprint store in Burlington which was able to help me do this.  They were awesome compared to this surly patronizing man.  He tried getting me to upgrade my phone though I told him repeatedly I would see him  when I had the money to pay for the phone in full.  I do not want to lease the phone.   Basically,  he did not want to help me.  So, I am still locked out of my account and can't find out why they charged me twice.  Piss poor customer service,  go to Best Buy.  They will listen to the customer.   Sprint is a good carrier despite this particular store;  judging from the 1 star reviews I'm not the only one getting bad service.

 7 years ago (01-12-2017)

The guy was very helpful an it took over an hour but he didn't show me the bill with taxes so I'm not saving as much but it is a savings.  An this was the lead guy not management. It went from 185 to 225. I think by my first bill.

 7 years ago (14-01-2018)

I just left this location an hour ago and I must say I was impressed.  The interior was modern and they had a great selection of phones that I was looking for. I picked up the Samsung Galaxy J7 Perx as a Christmas present. Customer service according to most of the reviews were horrible at this location, but I received excellent customer service from Deniesha. She was professional, courteous, and most importantly personable.  Everything was explained as for as my transactions and I was notified on what to expect. I will definitely return to this location for my upgrade next year.

 7 years ago (24-12-2017)

This is the worst customer service I have ever received at a sprint store. I have never found a sprint location that will actually treat you like a person and not a bank account but this location goes above and beyond to make you feel less than that. I have had the displeasure of interacting with multiple employees when switching phones or updating service and they are the worst. They are disrespectful, unprofessional and utterly rude. Save yourself the waste of your life’s precious time and go to a different location. Maybe you will have better luck than me. Avoid the battleground location like the plague.

 7 years ago (27-09-2017)

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