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Reviews, get directions and contact details for Sears

Story

Sears is a department store featuring Craftsman tools, Kenmore appliances, mowers, electronics and the latest clothing styles for the whole family.

Address: 3200 W Friendly Ave, Greensboro, NC 27408, USA
Phone: (336) 632-3300
State: North Carolina
City: Greensboro
Zip Code: 27408


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM

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Reviews
Took a pretty long time to grab a three piece pliers set off the shelf, after I ordered online for pickup. Wait was about 45 minutes, and it's pretty dead in here at the moment.
7 years ago (24-02-2018)
If I could give this place -100 stars best believe I would in a heartbeat. Their customer service is terrible and their staff seems to dread helping people in any way. For instance, my parents bought a set of new wedding rings for their anniversary at this store. It took almost 2 months to finally receive my father’s ring as oppose to 3 weeks that was the max wait. We kept going back to check and see if it had arrived yet, nobody seemed to know and they didn’t seem to care either. These two associates by the names of “Jada” and “Dalla” are honestly shameful because they exhibited arrogance and their answers to our questions were “If you haven't received a call then it’s not here and we can’t do anything about it.” They didn’t even bother checking on the order, asking a manager or looking in the safe to see if it was there. Turns out it was. And Dalla later came out by saying “It just got here” like come on. The lady didn’t even bother to look for it until a manager did. I could keep going on about our experiences with this store and it’s staff. No wonder it’s going out of business. At no point did we receive an apology for having to wait so long or for the misunderstanding. Not planning to go back to any sears store, ever.
7 years ago (14-01-2018)
Auto center is just eh. Get better and friendlier help. It is Friendly Center for goodness sake.
7 years ago (16-01-2018)
Great service and friendly interaction with sale staff.
7 years ago (20-05-2018)
Now, I am sure that Sears is no longer a viable company. I have just left the auto center at Friendly Center. I needed a brake check because my brake light was on. I entered the store at 1:45PM. I told the cashier that I needed a brake check. She said, you need to set up an appointment. I said, that's fine-- what time do you close? She said 6:00PM. She then told me that she couldn't schedule the brake check in 4 hours and 15 minutes;and that, there was only one service technician. This is at Friendly Center one of the largest shopping centers in the state. The one star rating was undeserved: It should be less than one star.
8 years ago (07-10-2017)
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