Sprint Store

Reviews, get directions and contact details for Sprint Store

Story

INDIRECT

Address: 2928 Market Pl #140, Onalaska, WI 54650, USA

Phone: (608) 781-4760

Website

State: Wisconsin

City: Onalaska

Zip Code: 54650

Opening Hours

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 8:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

related searches: Sprint Store near me, T-Mobile, Sprint customer service, Sprint website, T-Mobile store, Sprint login, Sprint Mobile, My Sprint bill

Similar places near

Walmart Photo Center 256 meter Craig is the best person to work with and he is a very nice cute guy that knows just ...

Walmart Supercenter 295 meter I love shopping at Wal-Mart. It's my 1st choice for shopping every time. They always ...

Best Buy 471 meter Went to get a deck and wiring harness for my car. They sent over one of the installer...

Best Buy Mobile 472 meter Had a complicated situation where I needed to add two new lines of service to my plan...

Target 754 meter We love Target and do a lot of our shopping here. I guess my only complaint is there ...

Sears 1 miles I haven't been shopping at Sears as much as I used to. Came in to use a gift card, I ...

PC Solutions 1 miles My jump drive was corrupted and Jeremy managed to save all my data! They were very fr...

GameStop 1 miles This is one of the few GameStops that make GameStop look good. The employees are frie...

ecoATM 1 miles Buy and Sell your used cell phones and electronics La Crosse, WI. Sell your iPhone La...

Barnes & Noble 1 miles One of the better B&N's. Books have room to breathe. If you get books a lot their mem...

U.S. Cellular 1 miles Carrie was wonderful! Very quick, and took great care of me! Issues with my billing, ...

Gaming Generations Onalaska 1 miles Love this place and all the other stores. Has the games I am looking for and also has...

Midwest TV and Appliance 1 miles The only place in town to get Bosch and Asko, the only two brands of dishwasher I wou...

Tri-State Business Machines 1 miles We have used these guys for years and they have been nothing but wonderful! They try ...

Office Depot 1 miles They do not keep stuff in stock. I went there 3 days ago and they said come back in 1...

Pawn America 1 miles Awesome service from Jake and the crew at Pawn America. I appreciate the fact that th...

Sam's Club 2 miles I went to SAM'S CLUB for there bath tissue it is the very best on the market.

Commercial AV Systems LLC 2 miles

Reviews

This Sprint store in Onalaska deserves a negative rating!  I’ve been a Sprint customer for 6 years...four phones on the account.  We spend a good deal of money at Sprint.  That being said, I have never been treated so poorly as I have in that store.  Two years ago we upgraded phones.  In that process, the employee screwed up our phone numbers so they didn’t match the phones they were physically with.  When my husband mentioned it, the response was, “That won’t really matter.”  Two months ago we tried to upgrade our phones through customer service on the phone.  Once the agent realized the number screw up, she said she could no longer help us and we’d need to go back to the store.  Yesterday we went to the store to talk about upgrading, and it was very apparent that Dillon (assistant mgr) was not interested in our business or helping us.  While we talked with him, another employee was laying on the couch in a back room visible when customers walked in.  We left and went to Verizon.  Super professional store with super friendly and helpful people.  After making the switch to Verizon, we drove back to the Sprint store to return our phones.  Dillon informed us he couldn’t take them and that I would have to call customer service for a return kit.  After speaking with customer service today, I realized our account was much more messed up than I thought.  Their system still showed we had our iPhone 5Cs from 4 years ago.  And...the numbers are all screwed up.  She informed me that the store should give us the return kits but she would mail ours to us and make a note of our concerns.  I could go on and on with the struggle with the store, but just know it’s not worth your time.  Sprint Corporate seems good, and our coverage was good, but this Sprint store needs to lose its franchise license or have Corporate come down and overhaul it.  I’ll never, ever deal with that store again.  They don’t care about customer satisfaction AT ALL!

 7 years ago (04-06-2018)

Mickie Launspach is a saint! I brought my niece and her dead phone into the store. Almost immediately I received an important phone call and stepped outside. After 45 minutes, my call ended. Mickie had the phone working and had been super polite, patient, and even entertaining toward my niece. I highly recommend you find Mickie if you go to the Onalaska store.

 7 years ago (02-06-2018)

I went in to get a new phone. They talked me into the G6. They didn't have any in stock so they called around and was gonna have a manager bring it from another store. This was all good. Then they said we will call you when it comes. Well I called the manager hadn't left yet. So I waited and waited. Finally I called again. Turns out they are shipping it instead. It would of been nice is they let me know the manager wasnt bringing it anymore. Like they said yesterday and 2 hrs prior to this news. I just wish I was respected as a customer to be notified of the changes.

 7 years ago (24-04-2018)

Paul and Mickie were able to help me out and I would definitely recommend! Very understanding and helped in a stressful situation!! Seriously GO TO THEM!! You won’t regret it :)

 7 years ago (05-05-2018)

Honestly, if I could give this store a negative rating or a zero I would. I am still dealing with the aftermath and have not reached a resolution to this issue, but long story short...I tried out Sprint for the 14 days and the service did not work for me. I call customer service to cancel my service and let them know I would return the phones to the store I got them from in Onalaska the next day. Return went fine, but then a few hours later the manager of Onalaska called to see I was over the 14 days and he reopened my account. This was all done WITHOUT my permission and the phones were then mailed to my address. My advice to save yourself hours of stress and phone calls with Customer Service where no one can help you is to stay FAR FAR away from this company. This has been the worst experience I have had with a company in my life and would love to save someone else the trouble I am going through.

 7 years ago (09-05-2018)

Comment on this business

Map, Satellite View
Street View

to add Sprint Store map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=sprint-store&id=1843680&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/sprint-store-i1843680.html" target="_blank" title="Sprint Store">Sprint Store</a></p>

Reviews, get directions and contact details for Sprint Store

Story

Opening Hours

Find nearby businesses, restaurants and hotels

We use cookies