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Sprint Store

  1. Missouri
  2. Sedalia Electronics Store

Reviews, get directions and contact details for Sprint Store

About

Sprint Store by Wireless Express

Address: 1708 W Broadway Blvd, Sedalia, MO 65301, USA
Phone: (660) 826-8858
State: Missouri
Zip Code: 65301


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Reviews
Andi was very helpful, thoughtful, knowledgeable, and coudious. She helped me with getting my keyboard back. She really deserves a raise!
8 years ago (11-05-2017)
Andi was a great help! She helped me get my new line and upgrade done! Her customer service was great!
8 years ago (18-04-2017)
Madison was awesome she was very helpful and very nice. Her warm and inviting sprit made my husband and I feel welcome
8 years ago (29-03-2017)
Alley he was so helpful and so patient thank goodness
8 years ago (26-07-2017)
If you want to be scammed this is the place to go! Went in the 1st of February to take over 4 lines. Andy was the lady helping me, when told I needed to discuss this with my fiance she requested I come back to that store (35 min away from where I live) so she could get the sale. Should have been my first hint! We came back and this is how we were sold... Oh yes we can get you out of that contract and buy back the phones. You will get a card to pay your last At&t Bill with. We will also give you in store cash credit for the phones we are buying back. Totaling around 380. Great we asked this is different from the money we get back to pay off our phone.. Our course it is..how awesome right? SO we get all our gadgets for our phones.. Our first billed was messed up. Got that fixed, then it came time to pay off our phones at AT&T. I out in the last bill info and see what Sprint says it is going to send back. It was about 380 off the total needed to pay off the phones. I call AT&T until April 3rd, thinking that would give me more than enough to get this figured out and paid. Granted i am now changed 25$ from AT&T to make this arrangement. I call Andy, and get the oh I am sorry let me check on that and get back to you. It took 2 weeks of nothing until I called the store back. I spoke to Madison the store manager, who had hear nothing about this situation, and didnt know why I was worrying about my AT&T bill because it was only this 8th of March..it takes about to 6 weeks to get the card. She assured me she would call the district manager Matt Watkins, and resolve this and call me the next day.. she didnt. Andy called me at about 4 last friday right at the end of her shift, and told left a message that she needed to speak to me on the phone.. she would be out of the office until Tuesday.. convent. Tuesday comes no call.. I once again call today to only be told they cant do anything. I of course get mad, and quickly let them know they falsely sold me something and i should not be responsible for Andy not knowing how to do her job. Madison takes the phone and starts yelling at me because she doesnt like how Andy is being treated.. I asked for the DM phone number and was told they could not give me that, I asked for them to give my number to him and him to call me... they couldnt do that either.. As I was saying I didnt like the way i had been treated, lied too, or beat out of money the lovely and oh so professional manager Madison, hangs up on me. I call back Madison nor Andy pick up, so I ask the lady who did pick up the phone for Madison and Andy's last name.. Madison tell her not to give that information to me. I called sprint Corporate, and let them know exactly how that store is being ran. I hope you all enjoy the complaint as much as I enjoyed the crap you all have put me through. I would NEVER recommend ANYONE to go into THIS store. There a ton of other Sprint locations that treat their customer with respect. I would not send my dog into this location. Thank you ANDY for letting me know how much money you made from me bringing over 4 lines, but doing nothing to fix the problem YOU created.
8 years ago (17-03-2017)
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