Sprint Store

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Address: 31754 Temecula Pkwy a, Temecula, CA 92592, USA

Phone: (951) 303-8720

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State: California

Zip Code: 92592

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Reviews

Do not go to this store. ALL LIES!!! I went with the intention of bringing my 4 phone lines over from Cricket. I was attracted by the $90 offer for up to 5 lines. I was told by both the salesman as well as the manager on duty that I would be "grandfathered in" at the $90/month rate for as long as I stay with Sprint. I was also told that for each phone we would have to purchase "protection service". They said we could cancel that at any time. However, they could not provide that in writing on the contract. I was a little skeptical so I decided to go home and do a little research. In talking to Sprint directly, as well as talking to another Sprint location, I found out that I was being misled. Come to find out, the $90 promotion expires on 3/31/18. After that date, for 4 lines I would be paying $160/month. I went back to this location to confront them with the facts. They played dumb as if they didn't know the promotion details. They tried to tell me that in a year, after the promotion, they would offer me a deal then. You need to read the fine print. Don't take their word for it. Total unethical salespeople trying to promise whatever as well as push "protection insurance" as being mandatory. This gives Sprint a bad name.

 8 years ago (03-03-2017)

All the staff here is amazing. Veronica, the manager, and Joe, a sales rep, went above and beyond to help me make the transfer from T-Mobile AND helped me make the switch from Galaxy to iPhone. Joe took the time to help me pick out a case, and a screen protector, and Veronica helped me set up the phone settings. The rest of the staff did an amazing job at creating a lively and friendly atmosphere, and making me feel welcome despite being a competitor's customer.

 8 years ago (05-03-2017)

I had a a great experience with this sprint store every time I come in they take care of me right away, and they always try to get you what you need and always hooking you up. Love the manager Veronica shes always really concerned about your problem and will fix it very knowledgeable about what she does. I recommend this store to anyone that has sprint.

 8 years ago (29-03-2017)

Great experience!  Excellent customer service by everyone.

 8 years ago (28-07-2017)

Veronica was very helpful and patient. I am thrilled to finally get rid of my dinosaur phone (4s) and upgrade to an iPhone7. Thanks again!

 8 years ago (01-04-2017)

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