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Reviews, get directions and contact details for St Joseph Mercy Ann Arbor Health System

St Joseph Mercy Ann Arbor Health System
Address: 5301 McAuley Dr, Ypsilanti, MI 48197, USA
Phone: (734) 712-3456
State: Michigan
Zip Code: 48197


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Reviews
I delivered my son at St. Joe's this past April (2017). I had a wonderful experience with the admission process, the laboring experience, and my medical staff was fantastic, calm, and extremely professional when I had to have an emergency c-section. All my questions were thoroughly answered before I went to the O.R., and all my wishes that I had communicated in my birth plan were honored (as much as circumstance would allow). I plan on making St. Joe's my future home for any medical attention that my family requires.
8 years ago (18-10-2017)
This place is the worst place to go, if you really need medical care! My son was told that he "wasn't bad enough for surgery", only to be sent home. We went directly to U of M, and was in surgery less than 24 hours later. Unbelievable! Outraged! Mad as hell! Just like while admitted, we were passed to 5 different surgeons, told 5 different things, never diagnosed, now I'm getting no response after being told that an investigation is pending...? DO NOT GO TO ST.JOESPH FOR ANY MEDICAL CARE! THEY DON'T CARE!
8 years ago (20-10-2017)
I've received care here for several different things. I feel like the staff are always friendly and professional. I would have given them 5 stars if it weren't for the delivery with my daughter. My experience was not very good then and I did not feel comfortable after I delivered her. I felt like they were trying to take control of my entire delivery & interaction with my newborn child. I did not like that. Other than that, my general experience here is a rather pleasant one. Their emergency room waiting times are ridiculous though. That is the other reason I will not give them 5 stars. I've waited in the emergency room for up to 2 hours before.
8 years ago (11-08-2017)
Went there to visit someone and was impressed with the hospital overall and staff, from front desk to nurses. Wanted to take a picture in the lobby where a guy was playing a piano but a rude, power hungry security approached me and made me delete it. I complied and did not argue since that picture is already here on Google and on their website but this guy needs to be retrained so he can learn some manners and how to talk with patients and visitors.
8 years ago (14-10-2017)
Terrible bed side manner, in emergency trauma. Brought my mother in for a laceration to the head. The nurse was extremely rude. Any question that we asked, we always got a snippy answer back. Very rude and snotty. Will definitely request another nurse, if we ever get her again. Someone with that kind of attitude, should not be working in health care. Very unprofessional.
8 years ago (31-07-2017)
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