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Reviews, get directions and contact details for St. Louis Station

St. Louis Station
Address: 430 S 15th St, St. Louis, MO South 15th Street63103-2607, USA
Phone: (800) 872-7245
State: Missouri
City: St. Louis
Zip Code: South 15th Street631


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Reviews
WILL NOT TAKE AGAIN! We were going to Chicago for an audition I had and my mom broke her foot days before. They were SO unhelpful and the conducter of the train was SO RUDE! Don't waste your time or money. Take a bus! Don't mean to be rude but this HAS to be said! Once on the train, they were okay, but really horrible service getting to the train!
7 years ago (18-03-2018)
Everything everybody is complaint bout is false I've been riding since a young adult never had a problem. Btw person complaining bout train stopping for no reason is cu another train is coming through. Every train does it
7 years ago (20-03-2018)
Worst scheduling I have ever seen. Took the train to Chicago, stopped outside union station for an hour. No explanation from any of the staff. Finally, "we got some signals crossed, sorry for the delay" . Missed my scheduled events. Why? "Signals crossed" . What is a train conductor good for if he can't read signals? Then, OK, way back can't be that bad. Nope, just stopped within eyesight of the station. 30 minutes, no explanation. Turns out, announcements in our car, the one going to specifically the St Louis station. So you put us in a car you know we don't hear anything in and then don't send a singal attendant to inform anyone what is going on. Also, saw plenty of attendants going to Chicago. How many back to stl? None. What kind of weak, half-cracked system is this? Customer service, none. Customer satisfaction, none. I spend the gas and drive myself next time. At least when I guess a drive will take 6 hours, I expect it to take 6 hours. My mistake amtrak, completely misguiding customers is great, and totally acceptable to everyone. Incompetence.
7 years ago (12-03-2018)
Two days in a row I took this Amtrak and both times they stopped outside of the destination station for over an hour and the staff never made an announcement as to why there was a delay. The Texas Eagle has terrible customer service and I would NOT recommend you wasting your time. Take your car.
7 years ago (12-03-2018)
Seating is limited so if you’re waiting for Amtrak, expect to sit on the dirty floor or stand. Bathrooms were not clean and employees are not helpful. Upgrade the seating so it’s more comfortable and add integrated USB charging ports.
7 years ago (18-01-2018)
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