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Reviews, get directions and contact details for Stanford Children's Health | Lucile Packard Children's Hospital Stanford

About

Our world-class doctors provide nurturing care and extraordinary outcomes in every pediatric and obstetric specialty, for happier, healthy lives.

Story

Our world-class doctors provide nurturing care and extraordinary outcomes in every pediatric and obstetric specialty, for happier, healthy lives.

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Address: 725 Welch Rd, Palo Alto, CA 94304, USA
Phone: (650) 497-8000
State: California
Zip Code: 94304


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Reviews
I highly recommend staying away from Stanford. We were considering going there for a second opinion. My daughter is currently going though chemo. We sent over an MRI. Keep in mind she was not even seen there. We received a bill for close to $4000 for them just to look at an MRI. When you look at the bill, it almost looks like she had the MRI done there. What a rip off. So upsetting to be going though what we are right now and have to deal with being over charged by $4000. This is why our medical expenses are out of control. Fraud if you ask me. I have been promised a call back several times from a billing manager but have yet to receive one. The BEST DECISION my wife and I made was to take our daughter to UCSF Oakland. They have been great.
9 years ago (14-11-2017)
I delivered my son in Stanford a month ago and we had a fantastic experience there! Everything was just perfect, the nurses there are super stars, so kind and helpful, doctors were awesome too. Good team of professionals! Labor and Delivery and Maternity departments are brand new, we got shared room fist day and privat the other day. Rooms are well equipped and spacious. And the food was amazing, huge menu with many varieties and everything tasted awesome! Can't find anything I didn't like there. We are coming back for baby nr.2 definitely!
9 years ago (27-08-2017)
My son has been here since he was 3 months old. The doctor's and nurses have been wonderful​. All love my son and he loves them in return. PCU 160 is our second home. The administrative staff is terrible. They keep secrets regarding my family to themselves and I have to pry and argue with them to get a straight answers. They're the hospital superiors and remind us that they can do what they want with my family. They don't have a check and balance system for themselves and are more than willing to dish out disciplines for families but not themselves. The stars are for the PCU 160 staff and that's it.
9 years ago (18-04-2017)
Awesome place! They saved my daughters life. She had a tennis ball sized tumor on the base of her brain. Her care was second to none. Dr Grant and his team are amazing people. Not one single complaint.
10 years ago (26-03-2017)
My son was born here earlier this year and I could not have had a better experience. All the nurses before and after birth were AMAZING. They are all so helpful, and did not hesitate to help with your concerns or questions. The food from the room service cafe is very good also. The ONLY thing I can complain about is the size of the first room we were in. It was very small, shared room and my poor husband had to sleep in a chair. It's my understanding that the new hospital will have all private rooms. I am bummed that I won't be having another baby here.
10 years ago (19-07-2016)
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