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Staples

  1. Washington
  2. Port Orchard Electronics Store
  3. Port Orchard Store

Reviews, get directions and contact details for Staples

Story

So much more than office and school supplies! Find a growing product selection including cleaning and safety supplies, furniture, iPads and Apple products, technology, paper, ink, electronics, computer repair, copy & printing services, phone repair services, and water damaged phone repair services.

Address: 1805 SE Lund Ave, Port Orchard, WA 98366, USA
Phone: (360) 874-6700
State: Washington
Zip Code: 98366


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Reviews
I called the store to see if they sell a cable port bend protector (the kind that's rubber or plastic and is about 2 inches long that goes on both ends of the cable by the plugs to prevent the cable from bending/pinching) after going through the automated menu, a lady answered the phone. She was very polite, and I made my inquiry and she "I'll go look" then put me on hold. I was on hold 5 minutes and then a guy picked up the phone and started the entire conversation over again. Clearly the lady didn't tell him what I was looking for. So I made the same inquiry to him, and he told me they didn't have it. He was very polite. However, I feel that it would have been more professional for her to do one of the following: A.) Put me on hold for a minute while she got someone who could answer (if she didn't know) B.) Went and looked for it on the shelf and then came back and put me on the phone with someone more knowledgeable C.) Looked it up in the computer while on the phone with (And if that is not possible, that needs to ASAP) D.) Had the guy who came on the phone (already knowing my inquiry) and then ask me to explain further what I was looking for (if she didn't understand my inquiry) I ready to come in today and buy the product if they had it, but if they did end up having it, I would have gone somewhere else. I'd give a higher star rating for the fact that both the lady and the guy were polite, and that the guy "knew his stuff", but the unprofessional way they handled my call outweighed the aforementioned factors.
8 years ago (01-04-2017)
Great stock at fair prices...Friendly & Helpful Staff.
8 years ago (04-05-2017)
I needed copies made of an almost 400 page document. I checked prices online and found that they offered a high volume discount, and upon reading the chart o saw that my copies would cost me around 7¢ per page. I asked at the counter if I do them myself or if they do them behind the counter, and the clerk told me either way would be fine. I asked how long it takes and she told me that it could be about an hour or two, and then said they're the same price. So I went to self-serve to make my 396 copies. I was assuming the discount would be applied after I was done copying my documents, and it was not. So I talked with the clerk behind the counter, and that's when I was informed that the high-volume discount is only available online or behind the counter; not with the self-serve machines. Meanwhile, there are no signs ANYWHERE in the print center which shows the prices of the different services. The only time I was given a price is after making my copies. I was then told there was nothing SHE could do herself, but if I wanted to talk to a manager, I could. And then I had to go find a manager on my own, she wouldn't even call one to the print center counter. Once I tracked down a manager, he seemed really put-out that I stopped him to talk about an issue. After I told him the situation, he begrudgingly called over another manager, because he didn't seem to want to deal with me. When he explained my issue to the other manager, he made it sound like I was an idiot and a problem customer because I didn't know the price prior to making my copies. The second manager told me it was my fault, and that they don't honor the high-volume discount at the self serve station. It wasn't until I was visibly upset that she decided she could have someone re-ring my purchase to give me the difference. I ended up walking out. I was planning to make several other purchases at this Staples location because I needed to buy file folders, hanging folders, labels, markers, post-its, staplers and staples, tape, paperclips, and a filing cabinet. But I will just buy everything from Walmart instead.
8 years ago (03-01-2017)
Lots of art supplies and odd to find computer parts that are moderately priced.
8 years ago (03-05-2017)
No costumer service. Very short with costumers and generally with a very rude attitude. Suggestion, go elsewhere.
8 years ago (05-04-2017)
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