Staples

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So much more than office supplies! Find a growing product selection including cleaning and safety supplies, furniture, iPads and Apple products, technology, paper, ink, electronics, computer repair, copy & printing services.

Address: 2350 W Highway 89A, Sedona, AZ 86336, USA

Phone: (928) 282-2576

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State: Arizona

Zip Code: 86336

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Reviews

I've been going to this store to have architecture drawings printed at the print service desk. I went yesterday and discovered that they implemented a new service charge. They wanted to charge me an extra $10.00 for same day service!!!!! I refused and went to OfficeMax in Cottonwood. They still have free same day service. I will now ALWAYS go to OfficeMax for ALL our office needs (my husband and I run a small business). Staples got greedy and just lost a life-long customer. Will NEVER use Staples again. They are trying to ripoff their customers.

 8 years ago (21-03-2017)

The staff here is amazing, friendly, knowledgeable, and helpful. A BIG shot out to Zach in the printing and copying department. He went out of his way to make sure everything my wife and I need was perfect. We have an OfficeMax right down the street from our house, but we prefer to drive the extra 20 miles to come here. It's because of stuff members like Zach and I hope if his manager reads this, they will do something to recognize him.

 8 years ago (13-12-2016)

I purchased a $ 45 printer ink cartridge on Jan 26, 2017 which didn't work, so I attempted to return it and get a replacement. The Manager informed me that this would 'cost them money' and told me to contact the manufacturer directly to get a refund. Maybe this is a new business practice which I am unfamiliar with as usually when you buy something from a Retailer, they honor legitimate returns and they sort it out with their Suppliers. Now I have to deal with a Call Center, post off the cartridge and wait on a refund (hopefully), all of which taints the whole 'Staples experience'.

 8 years ago (30-01-2017)

I've been doing business in Sedona for more than a decade.  The team at Staples here in town have always been very helpful - they are my "GO-TO" when it comes to Office Supplies and Technology!

 8 years ago (26-12-2016)

I wish I would have read the reviews other customers left about the return policy BEFORE making a major purchase at this staples.  Just a heads up - the remarks about poor customer service from previous customers are absolutely accurate.  Not only was I NOT able to return my purchase, no wiggle room, no alternatives offered (which admittedly is disappointing) but the lack of human to human empathy for my plight left me walking out of the store feeling totally unserved as a customer and unvalued as a person.  Come on Staples... You can do better than this!

 8 years ago (09-10-2016)

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