Star Beauty

Reviews, get directions and contact details for Star Beauty

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This page shows you the latest beauty products such as hair extensions, cosmetics, ethnic hair care products, hair dye, and other beauty supplies

Address: 13300 W 87th St, Lenexa, KS 66215, USA

Phone: (913) 888-0922

Website

moc.liamg@4074ytuaebrats

State: Kansas

Zip Code: 66215

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Reviews

Yesterday, I was treated so rude and disrespectful for simply asking a question. This business advertised the following discount (please view the attachments) but refused to honor it when I got to the register. When I asked for an explanation, they refused to explain why I couldn’t receive the discount on my item that clearly fit their sign. They argued that item did not qualify for the discount because it was a half wig. Nowhere on my item did it say it was a half wig (again, please view the attachments). The young lady that assisted me agreed that my item fit but was afraid to disagree with her manager (understandable). At no time was I ever rude to anyone nor was I disrespectful. As a customer, I simply wanted an explanation. I even asked the manager to show me what items did qualify for the discount and he refused. I am a frequent customer there and I spend a lot of money in that store. I could not believe that I was being treated in such a horrible manner. To add insult to injury I had brought a friend in with me that had never been to the store. She too was appalled by the way I was being treated. After expressing how they made me feel as a customer and letting them know I’d review about my experience, I was told that if I didn’t like it, I could leave.  And that’s just what I did. This company doesn’t have to worry about me returning to a store that does not know how to treat their consumer respectfully. Save your money and shop somewhere that cares. Lastly, like they have done many others that have tried to write honest reviews about their experiences, they found me on Facebook and blocked me from writing my review which is why I am posting it here. It wouldn't surprise me if they acted in retaliation in some sort of way, seeing that it is very clear that they are very unprofessional at Star Beauty. 

Thank you for your time.

 7 years ago (23-12-2017)

Very helpful. Always have great customer service there. I drive from lawrence. Had very bad service at a Topeka beauty supply. So been going to star beauty and very happy with service there.

 7 years ago (05-01-2018)

I love this store. They literally have everything and they help you when needed! They also ALWAYS have sales going on! Plus they are super clean!  Highly recommend this store!

 7 years ago (05-12-2017)

They helped me with choosing my hair and they’re very nice! Love coming here to get my hair! Best hair store! Thanks guys!

 7 years ago (18-12-2017)

I always buy my wigs or weaves / hair care products . Ariel is super sweet and helpful all the time when I come . Huge store nice and clean in a good location . Good variety of wigs in different price ranges .

 7 years ago (05-12-2017)

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