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Reviews, get directions and contact details for Starbucks

Starbucks
Address: 157 Houston Cir, Idaho Falls, ID 83402, USA
Phone: (208) 522-1974
State: Idaho
City: Idaho Falls
Zip Code: 83402


Opening Hours

Monday: 4:30 AM – 9:00 PM
Tuesday: 4:30 AM – 9:00 PM
Wednesday: 4:30 AM – 9:00 PM
Thursday: 4:30 AM – 9:00 PM
Friday: 4:30 AM – 9:00 PM
Saturday: 4:30 AM – 9:00 PM
Sunday: 5:30 AM – 9:00 PM


related searches: Starbucks near me, Starbucks menu, Starbucks coffee, Starbucks cups, Starbucks drinks, Starbucks - Wikipedia, Starbucks Shop, Starbucks logo
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Reviews
4/14/18 at 6pm I called the store to tell them my Toffee nut latte (With extra whip cream even!) I had gotten through the drive -thru was extremely bland as if whoever made it was in a hurry and either failed to stir it or forgot the flavoring completely. They also failed to put the lid on all the way Which luckily only resulted in a small sticky mess. I never got the chance to mention that part though because the girl who answered interrupted to explain that she had no idea why it would be bland since she didn't make it then asked what I ordered. She then tried to tell me it was the blond roast that makes it bland...sigh...I proceeded to explain that I live in Pocatello and visit Starbucks for the same drink every day (sometimes twice) and every weekend I make the trip to Idaho Falls and stop at their location when I arrive. Twice now in the last 30 days I've received a bland drink. The first time It happened and I called I was able to come back and they remade it for me. Rather than ask if I wanted to come right back she asked if I wanted to speak to a manager! Seriously??? I wasn't even upset today...$h!t happens! But for $5.04 I would like to enjoy the drink I ordered!!! I wasn't calling to complain so much as I was calling to get the drink I paid for! In the background as I was talking I could hear another employee loudly telling someone else that I was calling to complain about my drink and laughing about it..Finally as I was explaining how I just wanted the drink I ordered I heard the other employee mocking me by saying...."Do you hear her? She's still going on and on.... "Gobble Gobble Gobble". At that point, in tears, I told the person on the phone that I could clearly hear her co-workers and to just forget it. She didn't say a word to me before I finally hung up. I had no desire to go back there....nor will I ever go to that location again. Kudos to EVERY Pocatello location for having very professional and kind employees. (I will be making a formal complaint regarding this incident. the Date,Time, and location can be verified as I used my app to place the order.
7 years ago (14-04-2018)
15 minutes to get my drip coffee and then it wasn't even called out for pick up. It was black so I understand the confusion by all the staff. But the attitude from the Gal talking the order was a bit unnecassary. We still love Starbucks.
7 years ago (21-02-2018)
Good coffee and great work ethic. Have you seen how busy it get there? I can't believe they stay on top of every order. I'm never disappointed when I go here
8 years ago (27-11-2017)
I love the iced green tea! I get it quite often. The only problem I had was the difference of price because this was a Starbucks in a casino on the strip they inflate their prices quite high assuming everyone coming into Starbucks are tourists. Terrible practice for others like locals, employees, etc.
8 years ago (19-01-2018)
Very happy crew. Always makes a good cotton candy Frappuchino
7 years ago (28-02-2018)
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