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Starbucks

  1. El Cajon
  2. El Cajon Coffee & Tea

Reviews, get directions and contact details for Starbucks

Starbucks
Address: 2986 Jamacha Rd Plaza Rancho San Diego , El Cajon 92019, CA, US
Phone: (619) 670-0108
State: CA
City: El Cajon
Zip Code: 92019


Opening Hours

Monday: 04:30-22:00
Tuesday: 04:30-22:00
Wednesday: 04:30-22:00
Thursday: 04:30-22:00
Friday: 04:30-21:00
Saturday: 05:00-22:00
Sunday: 05:00-22:00

Update Info

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Reviews
The drinks and food here are delicious! We usually go through the drive thru, but this time we went inside, and I loved it. It was air conditioned on a hot day so that was a plus. I got the seasonal Salted Caramel Mocha Frappuccino, as well as my mom, and we both thought it was delicious. My sister also got the Berry hibiscus double blended and she liked it. Will definitely come back .
Just went there and ordered 2 coffees inside. Waited for over 20 minutes and our coffee never came. Other orders placed after us were taken care of. Staff standing around talking and joking only 2 of them actually working. Then we went to asl about out order, blonde lady acted like she didn't care and rolled her eyes at us. Demanded a refund right away and the polite cashier the only guy working helped us and we declined their recovery card. Will never go there again, and will let my coworkers who meet there once a week to avoid this location.
This Starbucks has gone down hill since reconstruction and getting a seemingly new staff. They always appear disorganized and I’ve waited upwards of 25 minutes for a simple black coffee. I gave 2 stars because the staff are generally friendly and apologetic, which I appreciate, but waiting so long for a drink when you’re on the go is frustrating. I think this Starbucks would benefit from some additional training to boost efficiency, and I do hope they can turn it around!
Not the best customer service. It took them a while to take my order although I was standing by the register. They got me the wrong drinks and when I asked them for the right one they rolled their eyes. I understand the fast food industry is hard but I wasn’t been rude to them.
This is the cutest Starbucks I've seen! I usually never sit inside a Starbucks and usually go drive thru but I was waiting for my car to get work done in the same plaza. This location is decorated very nicely and it's a big Starbucks. It's a great location if you wanna study or get some work done. However I waited for my drink for a while because I realized the baristas were putting some of the drinks on the mobile order section instead of calling it out, so be sure to just check that area if you order in store. It gets mixed up.
Starbucks RSD, a place where joy goes to die... Literally the coldest, most unwelcoming environment I've ever set foot in. I approach the counter, nobody is running it. A gal walks up and I greet her, she mumbles under her breath that she'll be with me in a minute. Shortly following another girl comes up to take my order. No greeting, no thank you - nothing. Then it comes time to pay, she tells me "it'll ask you to do something", motions to the card reader, and walks away without a word, never to return. I was left standing at the register, the card reading still showing "please wait/processing" something to that effect. So I waited....and waited...finally a couple minutes later I finally grab her attention when she walked away she just started doing other tasks, completely ignoring the fact that I was still standing there and she just nodded that I could walk away. The entire store was silent as a tomb, everyone working there gave off the air that they were either too cool to be bothered to actually help anyone, or they should all be put on suicide watch. Seriously, I left there feeling just gross, like what the heck just happened in there?? Heaven forbid corporate ever sends a secret shopper in there, that entire crew would be looking for new jobs. Staff and management should all be ashamed. For context, this happened the morning of January 14th, 2023.
I come here everyday and it seems that the wait is incrementally longer each time. Today they said it’s 20 minutes!? Employees are always moving slowly, yet are flustered by the mounting orders. Staffing doesn’t appear to be an issue, just a lot of standing around. Automate this process, Starbucks, you will make more by eliminating the human elements.
Knew I was in trouble when no one in this location understood what a carafe is. Went to pre-order and pre-pay for 2 "traveler" boxes of coffee. Already lots of confusion, but I helped the 3 employees it took to take my order write it in their order book. Arrived the next morning for pick up and, of course, it wasn't ready. Rude girl behind the counter seemed to think this was my fault. Helped her find where the order was written down from the day before. So now I am correct, and late because we have to wait for the coffee to brew. Gently suggest to the employee watching the coffee machine that maybe he could get the cups, sugars, etc, ready while we wait so I am not further delayed. If you've got plenty of time and patience, this location is for you. Otherwise, do not recommend.
Horrible service always pushy and giving me what they want or think I ordered, when they didn't pay attention to the order, above all, I go twice a week and I always ask for a chai with brown sugar syrup and they NEVER, NEVER have this is the last time I goFood: 2/5
The morning crew rocks!!! I visit this store on an almost daily routine, since moving to the area in March 2022 and I really liked how for the most part, everyone here has treated me like I've been coming for years. Parking: Plenty of parking.
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