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Starbucks

  1. Temple
  2. Temple Coffee & Tea

Reviews, get directions and contact details for Starbucks

Starbucks
Address: 1313 SW H K Dodgen Lp , Temple 76502, TX, US
Phone: (254) 770-0751
State: TX
City: Temple
Zip Code: 76502


Opening Hours

Monday: 05:00-21:30
Tuesday: 05:00-21:30
Wednesday: 05:00-21:30
Thursday: 05:00-21:30
Friday: 05:00-21:30
Saturday: 05:30-21:00
Sunday: 05:30-21:00

Update Info

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Reviews
Aš a drive through it was good. Friendly service, but I made a mistake and went inside. No music, uninviting sitting place, and lady at the counter did not know what is on a meniu behind her. Simple thing as a plain coffee - is unknown for this brand. Only americano or Late or such... But just coffee - nope too difficult. But the food that I got here even thou it was premade, good. And actual healthy choice available not everything.
Always out of sweet cream and other items! Don't go to this location craving your favorite drink because they will more than likely be out of the products. And the card reader was down so I had to go pull cash and drive back. I've learned my lesson.
Always something at this location..card reader down at this window this time but works if you come inside.. what?? Why can't the employee walk 4 steps to the front and swipe the card? I understand it's not ideal when there is a line but literally we wait forever anyways.. wouldn't the business rather have the customer wait 30 more seconds than to lose the transaction all together? I mean given the merchant I'm sure my $8 purchase is not loss put its the principle.
Called and was told closed at 9:30. Made it to the drive thru at 8:26 waited and waited. Then a recorded message of we are closed. Got to the window and was told we have to close early so we can clean. The app and the person on the phone said location closed at 9:30. If they have to close an hour to clean please have the courtesy to have that on the app and let the person on the phone give the correct information. I won’t do business at this location again
I have never drank or eaten anything from here. But the customer service here is awesome. I love every pick up here. Fast, courteous, and professional. The tall blonde is also super cute.Service: 5/5
Usually never have a problem here. Today tho.. absolute horrible customer service, by just one employee in particular. We weren't sure about a drink. She literally talked to us like we were stupid, and rolled her eyes at us and sighed very loudly. Will not be coming here again. I'll go out of my way to go to Dutch Bros.
I’ve been coming here on a pretty regular basis for about six months. Usually there are no issues, and although this location tends to stay busy, the baristas are almost all wonderful and do their best to get customers and drinks taken care of well and in a timely manner. Recently they got a new manager Emmanuel who has, on multiple occasions, seemed unhelpful to his coworkers and ignored me entirely when I came in and he was at the register too busy chatting with people in the store to take a second to take my order, even after making long eye contact multiple times, so I know he sees me waiting. Instead of pardoning himself and doing his job, he stepped aside and made me wait until someone stepped away from a busy bar to take care of me. There’s also a barista I don’t see often Mazuca who I’ve noticed does a lot of standing around when it’s busy, got my name WAY wrong even after I repeated it multiple times and scanned my code, and in general is much less polite than the rest of the staff. Shout outs to Rosa, Cecilia, Faith, Sarah, Connor, Jacob, Madison, and Erica. Most of the staff here is really awesome.
Inner staff lacks basic customer service skills except for the lady at the drive-thru window. My beagle order given to me was incorrect so I walked inside. There were three people who were there besides the only lady making drinks and the drive-thru employee. They all looked at me and walked to the back of the store; no one greeted me or asked if I needed assistance. The drive thru employee finally said something and I explained I received the incorrect beagle, she took it from me said somthing to another employee, this one small in stature between 5'2 andwalked that employee walked to the back. The drive-thru employee asked If I wanted the incorrect beagle back because they were going to toss it anyways, i respectfully declined. Another lady who came from the restroom walked behind the counter; once again did not ask if I was helped. The smaller employee who saw me and walked to the back, walked over to the cashier and proceed to stare at me, whisper "I don't know what she wants, did you ask her, no you ask her, why is she just standing there" to the point I turned and explained yet again that my order is incorrect and I would like my correct order. It took three people to fix my order: the small employee to open the package, the cashier to cut the beagle open and place it in the toaster, and the only guy to finally emerge from the back, after originally leaving as well, to take it out the toaster to give to me. The coffee I ordered was also not good. It had a chemical taste. I am a avid coffee drinker, and it simple was not good. The overall store was clean and well kept.
The customer experience at Starbucks used to be relaxing. Why are you blaring out nonstop 70s disco music? To keep the staff motivated? To drive the customers out?
ordered blonde roast. I was told that they did not have it available but would make it for me. I watched the worker fill cup half full of pike and half water. unbelievable!Service: 1/5
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