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Stenner Creek Animal Hospital

  1. California
  2. San Luis Obispo Veterinary Care

Reviews, get directions and contact details for Stenner Creek Animal Hospital

Stenner Creek Animal Hospital

About

AHHA Accredited! Dr. Mark O’Reilly has been providing the most advanced and up to date veterinary care for small animals for over 30 years.

Story

We are here to provide the best care for your pets!

We are AAHA Accredited-an accreditation only given to 15% of the nations veterinary hospital that are evaluated on 900 quality standards in order to provide your pet with the highest quality care!

Here is a list of just a few of our services, call for more information!

Emergency Care
Wellness Exams
Hospitalization and Intensive Care
Vaccination Clinic
Dentistry
~Teeth Cleaning
~Root Canals
~Periodontal Therapy
Spays and Neuters
Soft Tissue and Orthopedic Surgery
Ultrasound and X-Ray
Endoscopy
Dermatology
Vaccination Clinic
Heartworm Prevention and Flea Control
Ear Cropping
Artificial Insemination
Caesarian Section Delivery
Microchip Identification
Boarding, Bathing, and Grooming
Prescription Pet Food

Address: 191 Santa Rosa St, San Luis Obispo, CA 93405, USA
Phone: (805) 543-2500
moc.liamg@keercrennets
State: California
Zip Code: 93405


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Reviews
Kiowa and I popped in on Saturday without an appointment for a quick vaccination (as they suggested we do), and we got there around 10:20 am and they were slammed (since they were closing at 11 am). Well the receptionist (Katie?) was awesome, a real multi-tasker and the whole crew was exceptional. The tone of the waiting room was very positive, and although it took about 40-45 min to get out of there, it was really a fun experience. Nice people waiting, nice pets and a great staff - at a great price.
13 years ago (21-10-2013)
Our dog has had two bouts of pancreantitis in the past couple of months, On both occasions, the office made room for us to bring her in on short notice, provided a swift and accurate diagnosis, and arranged for overnight care immediately. While it's not inexpensive, the professionalism and friendliness demonstrated toward us and our dog provided reassurance at very worrisome times. This is the best vet in San Luis Obispo, in our opinion!
14 years ago (03-06-2013)
I found the staff to be very friendly and courteous. They were genuinely interested in our dog and informative about their vacinations. I will return there.
14 years ago (15-06-2013)
IF YOU WANT A VET WHO PUTS CARE FIRST, DO NOT USE THIS VET! We took a healthy 20-week-old kitten to Stenner Creek A.H. to be neutered. The following days he displayed a lack of appetite, thirst & energy. Worsened, he felt hot and shivered. Took him back for a follow up. Before Dr. came into exam room, staff member (RVT Erin) rudely queried, "how much can we pay today". I asked, "How much could we be looking at?" answered my question by repeating her question again. I gave a figure and stated that this was inappropriate timing for this conversation. I felt at the time if I had said $500, fees would be $500; if I had said $700, fees would be $700. Dr. Examined the kitten, diagnosis was that kitten had a bite infection. Course of action would be an antibiotic injection with subcutaneous fluid. Afterwards the Dr. said if he is not getting better in 36 hours to call him right away. He did not get better; we called to arrange a follow up. The Drs. RVT "Erin" told us that the Dr. would not see our kitten until our balance was paid. She was rude to my wife and to me. Anytime we tried to ask a question she would interrupt and talk over us. My wife and I tried to have a rational conversation with this woman, however she just would not allow that to be. We asked to speak to the Dr. that was not an option; we inquired if she was the office manager, she replied “one of them.” I asked, “Is this direction of the Dr.” she replied, “Yes”. I felt I was lied to and that I wouldn’t be able to talk to the Dr. We ended the phone call with her promise to return our call. She never did. Erin's focus was on money, not the fact that our kitten may be ill, in pain or even die. Over the last 30 days we had paid 100% of costs to vaccinate two animals, neuter one with a follow up visit. We had put aside the funds to spay our female kitten in just a couple days and even had an appointment scheduled, over $500 in fees. Including an additional $10 toward the outstanding balance. True we had an outstanding balance of $280 from previous animal care the Dr. had provided. We had been making monthly payments. Due to unemployment, I hadn't made a payment in several months. However I had full intentions too do so. His front office staff was aware of this and told us that a $10 to $20 a month payment would be fine, it wouldn't be a problem. We inquired about this in advance and made sure before scheduling any new appointments. Subsequently went to a different vet. They were kind, compassionate & caring. Conducted blood test there at their facility and determined the issue. They gave him intravenous antibiotics and sent us home with an oral antibiotic. It’s been 12 hours and he has returned to almost normal.
13 years ago (02-09-2013)
Stenner Creek Animal Hospital is very dishonest and cares only about the amount of money they can suck out of people. Charging ridiculous rates for unnecessary procedures, these people are scam artist. Beware!
14 years ago (20-04-2013)
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