Steve Switala - State Farm Insurance Agent

Reviews, get directions and contact details for Steve Switala - State Farm Insurance Agent

Address: 223 N Leroux St, Flagstaff, AZ 86001, USA

Phone: (928) 774-3303

Website

State: Arizona

Zip Code: 86001

Update Info

Similar places near

Farmers Insurance - Jonathan Schnoll 121 meter Help you get the right protection for the best value. Be a local representative who w...

Evans Insurance 259 meter Walked into a lonely office, seemed abandoned. Then i was greeted and left within 10 ...

NFP 277 meter I used to really enjoy this insurance company. I would send several clients to them a...

Flagstaff Insurance Inc: Lasson Edith 309 meter

Allstate Insurance Agent: Becky Halstead 427 meter They were very helpful and fast, I had a complicated situation and they were thorough...

Matt Possehl - State Farm Insurance Agent 819 meter Joe was personable, efficient, and friendly- chatting with him actually put me in a g...

Allstate Insurance Agent: Beth Soucie 1 miles I had a policy with them for about 2 years. In the summer of 2016 I was told that in ...

Flagstaff Insurance 1 miles Best insurance group in Flagstaff. Always helpful and great personal service.

Allstate Insurance Agent: James Custer 2 miles Always provide excellent customer service and care!

American Family Insurance - J J Baca Agency Inc.

American Family Insurance - J J Baca Agency ... 2 miles Love them! They help you through everything, every step of the way, and are super fri...

Harrison Lovett State Farm Insurance 2 miles I moved here from out of state and sat down with Harrison to get new car insurance. H...

Leavitt Group of Northern Arizona 2 miles We protect the businesses and families in our community by providing expert advice an...

Richard Sanchez - State Farm Insurance Agent 2 miles Continuing the 5-star rating trend, we highly recommend Richard Sanchez and his staff...

GE Insurance Agency 2 miles Great service! Every time I have a question Joe Eden is available. We have our busine...

Farmers Insurance - Dan Hakes 2 miles

Allstate Insurance Agent: Noah Stalvey 2 miles Noah and his team provide excellent, personalized service at a great price!

Farmers Insurance - Rick Smith 2 miles Rick Smith's Farmer's Insurance Agency We pride ourselves in providing great customer...

Melissa Cripps - State Farm Insurance Agent 2 miles I have had my insurance with this Melissa Cripps office for years. Everything from c...

Reviews

If I could give them negative stars I would. This place was great to me for years then all of a sudden in the last 2 years they couldn't get anything right. They couldn't get my address right, they couldn't get my policy right. They never took me off of my mom's insurance and she was paying for me for years and didn't even know. They kept sending the wrong mail to the wrong people in my family. Then an accident happens and they kick me off but the claim they're kicking me off for isn't even my claim. It says my mom got her car towed in Feb. But it had it on my policy. No one had their car towed. They aren't even trying to figure it out for me. I called every day for a month and Steve always happens to be out. He hasn't called me back. It's been 3 months now and they kicked my mom off because of my accident. I'm not even on my moms policy. She called and once again Steve wasn't there. They say they'll call underwriting and try to figure it out then they never do. I'm furious. Do NOT go here.

 7 years ago (15-08-2017)

I have had insurance through this agency for years. Everything was going ok up until recently when I got a new car. I added a car to my policy, and then a few days later removed the old car (the lease was up and I returned it to the dealer). 
I got a bill in the mail about 2 weeks later for almost $500. I called in to see what happened, and had them tell me that they didn't cancel the old car, and I needed to pay a month in advance for the new car. I got upset, told them to at least cancel the old car out, and that I'd be looking around for new insurance and I'd get back to them. 
That same day, I got insurance through American Family for HALF THE PRICE FOR BETTER COVERAGE. I called in the next week to cancel the second car and our renter's insurance policy. I found out that they were still trying to charge me for the two weeks' insurance where I had asked for it to be canceled and they dropped the ball. They said they'd fix it, and I didn't hear anything else for a bit.
A few days after that I get a policy renewal and call in to see what's up. THEY NEVER CANCELLED THE SECOND CAR OR RENTER'S INSURANCE. 
I have now called both the agent and the corporate number SEVERAL times to no avail, and they have not managed to fix the problems they created. I would never, never, never use State Farm again...not just this agent, but generally. STAY AWAY!!!

      
      
      
 8 years ago (24-10-2016)

Very poor customer service when we had a claim. Then when I tried to switch the policy to another agent, he refused to make the transfer--it took me months to get this resolved. State Farm has been good to us for many years, but this agent is terrible.

 8 years ago (17-02-2017)

Horrible customer service.   I've asked 5 times to speak with the Agent Steve Switala, has never made an effort to call me.   I've had a policy with this office for over 20 years, was sold to me by Terry Schick the former agent.   This agent and his staff took over, nothing but problems.   For the last four months the billing has been wrong.   They don't return calls and generally just don't care.   Have filed a complaint with State Farm.   

 9 years ago (10-02-2016)

An "exceptional customer service experience" doesn't even begin to describe my phone call with Brian at Steve Switala's State Farm office!  I had been looking up car insurance quotes online for two hours before I called Steve's office and was becoming very discouraged.  I'm so glad I called!  Brian made purchasing car insurance pleasurable.  He was attentive, personable and answered every question I had thoroughly and with such patience.  I received an awesome rate on my car insurance and am so confident knowing I have such a competent team on my side!  Everyone should call Steve Switala's office!

 9 years ago (06-11-2015)

Comment on this business

Map, Satellite View
Street View

to add Steve Switala - State Farm Insurance Agent map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=steve-switala-state-farm-insurance-agent&id=1104992&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/steve-switala-state-farm-insurance-agent-i1104992.html" target="_blank" title="Steve Switala - State Farm Insurance Agent">Steve Switala - State Farm Insurance Agent</a></p>

Steve Switala - State Farm Insurance Agent

Reviews, get directions and contact details for Steve Switala - State Farm Insurance Agent

Find nearby businesses, restaurants and hotels

We use cookies